Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
TeslaThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As part of our residential energy channel team in Japan, we are seeking a Residential Technical Training Specialist. In this role, you will work with B2B partners to promote the adoption of Powerwall and residential energy products. You will help accelerate business growth by supporting partners in optimizing product design and installation, embedding best practices, and removing barriers to growth. You will join a fast-paced team and support the success of B2B channel partners while handling a wide range of responsibilities. We are looking for someone with a strong work ethic and excellent teamwork skills, as well as outstanding communication skills, creativity, and passion. The ideal candidate is eager to explore new areas in a rapidly changing environment. You will work closely with the account management team to build and strengthen customer relationships. You will deliver and host product overview, installation, and commissioning training for installers and electricians. You will coordinate customer visits and events in collaboration with the sales, technical, and marketing teams. You will provide day-to-day product and design support to customers and customer-facing teams. You will develop and design technical training content and training models. You will build trusted relationships with installers and partners to understand product needs and technical challenges. When necessary, you will work with the technical support team to resolve urgent customer issues quickly. You will create and publish technical documentation for internal and external teams. To support product development and improvement, you will collect and document feedback on products and installations and share it with internal teams. You will develop strategies, processes, and metrics to continuously measure and evaluate the quality of the installation partner network. You will use available audit data and field feedback to identify trends and determine appropriate corrective and preventive actions. This role requires travel to visit partners throughout Japan, primarily in western Japan, with travel expected to account for approximately 50% of the year.
- Practical experience in installation or electrical work, or a degree in engineering (electrical or mechanical engineering) or relevant experience - At least five years of practical experience in quality management, training, or a similar role in an operational environment - Electrical worker certification and other relevant qualifications - Relevant work experience in solar photovoltaic (PV) or energy storage - A thorough understanding of the basic principles of electricity, solar PV, and energy storage - Knowledge of applicable industry health and safety regulations and best practices - Excellent interpersonal and communication skills to build effective working relationships across the Tesla organization - Enthusiasm for actively communicating with colleagues overseas - Fluency in English
