Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Thermo Fisher ScientificThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
As a member of the DSA (Clinical Trial Drug Shipment Coordination) team, we are seeking a highly motivated individual to ensure that all customer orders are processed accurately, promptly, and appropriately. You will have the opportunity and responsibility to take on interesting challenges by listening to customers and collaborating with team members. While understanding the importance of following established procedures, you will also proactively take new approaches to tackling interesting challenges and supporting the team. Responsibilities include processing shipment and delivery orders for clinical trial drugs in accordance with the clinical trial plan and without deviating from prescribed procedures; preparing picking lists and shipping documents that meet country-specific requirements; entering and managing inventory and shipment data in the system; communicating closely with customers and the team during problems or emergencies, resolving issues, and taking the necessary actions to meet customer needs; maintaining high-quality operations in accordance with cGMP (Good Manufacturing Practice); and understanding the processing capacity of the entire team and providing support to team members as needed to help the team achieve its daily work targets. The role is primarily desk-based, but may require checking on-site areas, such as the warehouse and shipping area, as needed. Customer communication regarding clinical trial drug shipment coordination may sometimes take place by phone, so telephone support is required as part of the job. You will begin with a general orientation, then acquire the necessary knowledge through our proprietary online training curriculum while learning practical tasks through several months of on-the-job training. Senior colleagues and other team members will support you with any questions, and you will have opportunities to continually build the knowledge required for the role by attending internal and external training according to your interests.
- High school diploma or equivalent qualification - At least two years of practical experience in logistics, warehousing, or supply chain management - Comfortable with reading and writing in English at a basic level or above - Customer-oriented with a strong ability to learn - Able to follow established procedures, perform tasks accordingly, and promptly report any irregularities to the team and supervisor - Strong problem-solving skills and a positive, energetic approach to work - Practical knowledge of Microsoft Office (MS Word, Excel, PowerPoint, and Outlook) - Able to prepare documents using a computer while maintaining a consistent processing speed and accuracy in an environment with work quotas - Able to read English emails and simple documents and communicate in English at a basic level, including reading and writing
- Experience in the pharmaceutical industry, particularly in a GMP environment - Strong attention to detail and accuracy in administrative work
