Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
MicrosoftThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
We are currently actively hiring individuals who have the following career vision. We want to support Japanese customers in Japanese and Korean customers in Korean, while expanding our areas of expertise and growing as support engineers, and we want to work across team boundaries to build a global career. About the Customer Service & Support (CSS) organization: CSS has over 14,000 support engineers in 196 countries around the world, providing over 5 million support cases globally each month. In Japan alone, there are more than 900 members in CSS, providing 175,000 support cases each month. One of our biggest missions is to provide optimal solutions centered on advanced technical support, working as a trusted partner to our customers by understanding the entire system and business needs, and collaborating with teams both in Japan and abroad to address any issues that arise.
- More than 3 years of experience in technical support, technical consulting, or information technology - Excellent problem-solving and troubleshooting skills, ability to use various troubleshooting tools for technical issues, and the ability to think logically to diagnose technical problems, isolate issues, and identify root causes - Excellent communication skills to delight customers
- Development or debugging experience using any of the following languages, as well as troubleshooting performance issues: C, C++, C#, Visual Basic, .NET, Java, Python, Node.js, Ruby, PHP, Go, etc. - Skills in cloud-based application development, testing, deployment, and troubleshooting using Azure DevOps - Troubleshooting skills for network or Active Directory authentication - Experience with general packet analysis - Troubleshooting experience with containers or Docker images
- Flexibility: Balance what matters—your work, your life, and your team—through trust, autonomy, and shared accountability - Growth: Stretch your skills, expand your impact, and grow with support that meets you where you are - Wellbeing: Support for your body, mind, and financial future—so you can stay energized and do your best work - Community PCS: Find your people, build your network, and feel supported every step of the way
