Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Marriott InternationalThe Senior Manager, HR Services serves as the operational HR leader for the countries and offices within scope. The role is accountable for delivering high-quality, compliant and consistent HR services while acting as a trusted advisor to regional and market leaders on workforce priorities, business performance, leadership effectiveness and organizational health. The role bridges strategic business partnering and hands-on HR execution, ensuring HR solutions are pragmatic, commercially aligned and responsive to local market requirements. Partnering with market leaders, APEC HR Services, Compensation and Benefits, Payroll, Finance, Legal, external providers and regional stakeholders, the role supports markets through periods of transition and contributes to regional HR projects, process improvement and service consistency. The role acts as the primary Above Property HR Services partner for leaders within their scope of responsibility, providing practical advice on workforce priorities, people matters and organizational requirements. It builds trusted relationships with regional and market stakeholders, translates business needs into clear and workable HR actions, guides workforce planning, organizational change, role requirements, talent needs and leadership priorities, and uses workforce information, operational trends, service data and associate insights to identify risks, support decision-making and recommend appropriate interventions. It works closely with key stakeholders to ensure in-market execution is coordinated, consistent and timely, and escalates material associate, compliance or operational risks promptly while maintaining clear documentation and follow-through. The role leads consistent delivery of associate-lifecycle activities, including recruitment coordination, onboarding, associate changes, transfers, leave administration, mobility and exits across assigned markets. It ensures associate records, employment documentation and HR-system data are complete, accurate, confidential and audit-ready; coordinates with Payroll, Compensation and Benefits, Talent Acquisition, Finance, Legal and other partners to deliver timely and accurate associate transactions; and oversees payroll and benefits administration within scope, monitoring controls, service quality, issue resolution and compliance with local requirements. It supports annual and recurring HR programs, including performance, compensation, engagement, talent and workforce-planning cycles, and maintains local procedures, templates, calendars, communication materials and tracking tools aligned with regional HR Services standards. It also oversees office management responsibilities for each assigned market, including office administration, workplace requirements, local vendor support and market-specific office operations. The role provides timely and balanced guidance on associate relations matters, including performance, conduct, attendance, grievances and workplace concerns; partners with Associate Relations and Legal on sensitive, complex or higher-risk cases; and owns and manages each market's associate relations calendar of events, including planning, coordination, budget management, stakeholder alignment and follow-through. It monitors compliance with company policies and applicable employment, payroll, benefits and statutory requirements, coordinates market-specific submissions, audits, vendor reviews and responses, and protects confidential associate information through appropriate document retention, access controls and data-handling practices. The role monitors workload, service issues, dependencies and recurring pain points, taking action to improve consistency, turnaround time and the associate experience. It champions process simplification, standardization and effective use of HR systems while accommodating local requirements; leads or contributes to regional implementations, audits, projects, change initiatives and service-management improvements; provides interim support across APEC when required; shares effective practices across the HR Services team; and performs other duties and responsibilities as reasonably assigned or instructed by the business from time to time.
- Strong HR generalist, HR business partner, or HR operations experience, including responsibility for associate-lifecycle delivery and associate relations matters. - Experience supporting leaders and associates across multiple countries, locations, functions, or stakeholder groups in a regional or matrixed environment. - Working knowledge of employment practices and statutory requirements in one or more assigned markets, with the ability to coordinate reliable local advice across all assigned markets. - Experience advising leaders on workforce planning, organizational change, performance, talent and associate relations matters. - Experience coordinating payroll, benefits, HR systems, recruitment, vendors and recurring HR programs with internal partners and external providers. - Strong stakeholder-management and communication skills, with the confidence to provide clear, practical and balanced advice across cultures and levels. - Sound judgement, discretion and attention to detail when handling confidential or sensitive matters. - Strong project-management and organizational skills, with the ability to manage competing priorities, deadlines and operational cycles across countries and time zones. - Proficiency in HR systems, with the ability to interpret workforce data, prepare clear management information and maintain accurate records. - High level of proficiency in Microsoft Excel, Power BI, PowerPoint and other Microsoft Office applications and reporting tools, with experience in data analysis, dashboard creation, tracking and preparing management presentation decks and information. - Ability to deliver presentations to Business Partners and other key stakeholders. - Ability to work independently while collaborating effectively across functions, markets and time zones. - Experience with audits, process improvement, organizational change, transformation or HR service standardization.
- Experience overseeing or coordinating office management activities, local workplace administration and vendor support across assigned markets is advantageous. - Experience planning associate relations or engagement calendars, coordinating market events and managing related budgets is advantageous. - Degree in Human Resources, Business Administration or related discipline. - Regional or multi-country HR Services experience within APEC. - Experience leading or coordinating HR team members, service-delivery partners, external payroll, benefits, immigration or employment-service vendors. - Working capability in a language relevant to one or more assigned markets is advantageous.
