Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 738 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
684 open jobs
Marriott International**POSITION SUMMARY** Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International**職務概要** 責任範囲には、レストラン/バーおよびルームサービス（該当する場合）が含まれます。日々のレストラン運営の監督を支援し、メニュー計画を支援し、衛生基準を維持し、ピーク時の食事中にサーバーやホストを支援します。ゲストと従業員の満足度を継続的に向上させることを目指します。目標を達成するために必要なトレーニングを特定し、計画を実施します。 **候補者プロフィール** **教育と経験** • 高校卒業証書またはGED；食品および飲料、料理、または関連する専門分野での4年の経験。 または • 食品サービス管理、ホテルおよびレストラン管理、ホスピタリティ、ビジネス管理、または関連する専攻の認定大学からの2年の学位；食品および飲料、料理、または関連する専門分野での2年の経験。 **コア業務活動** **レストランチームの管理支援** • 従業員の質問や懸念に対応します。 • 従業員のパフォーマンスが期待に応えているかを監視します。 • サービス行動の観察に基づいて従業員にフィードバックを提供します。 • 日々のシフト運営を監督します。 • レストランマネージャーまたはレストランディレクターの不在時にレストランおよび関連エリアを監督します。 • 部門の目標に関して明確で一貫したメッセージを伝えることにより、部門会議に参加します。 **日々のレストラン運営の実施** • すべての従業員が適切な備品、設備、制服を持っていることを確認します。 • 食品の品質やサービスレベルに関する問題をシェフやレストランマネージャーに伝えます。 • すべてのレストランポリシー、基準、手順の遵守を確保します。 • 地元の法律に従ってアルコール飲料サービスを監視します。 • 予算目標を達成または超えるように管理します。 • 必要に応じてレストランの従業員および関連部門のすべての業務を行います。 • レストランのシフトを開閉します。 **卓越した顧客サービスの提供** • ゲストと対話し、製品の品質やサービスレベルに関するフィードバックを取得します。 • ゲストサービス、運営ニーズ、財務目標が満たされるようにスタッフレベルを監視します。 • 従業員がガイドライン内で優れた顧客サービスを提供するよう奨励します。 • ゲストの問題や苦情に対処し、必要に応じてスーパーバイザーに支援を求めます。 • サービスパフォーマンスの向上を目指します。 • ゲスト関係の良い例を示します。 • 従業員と共にコメントカードやゲスト満足度の結果をレビューします。 • ゲストを迎えます。 **人事活動の実施** • 継続的なトレーニングイニシアチブを監督します。 • 従業員のためのすべての利用可能なオンザジョブトレーニングツールを使用します。 • 各ポジションの職務記述書に従ってパフォーマンス期待を伝えます。 • 従業員のパフォーマンスに関して継続的にコーチングおよびカウンセリングを行います。 **追加の責任** • 電話、書面、電子メール、または対面でスーパーバイザー、同僚、部下に情報を提供します。 • 情報を分析し、結果を評価して最良の解決策を選択し、問題を解決します。 • 食事の時間や需要の高い時期にサーバーやホストを支援します。 • 良質な製品やプレゼンテーションを認識します。 • レストランマネージャー不在時に日々のシフト運営を監督します。
Marriott International**POSITION SUMMARY** Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Marriott International**POSITION SUMMARY** Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International**POSITION SUMMARY** Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott InternationalGreet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Marriott International**POSITION SUMMARY** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International**JOB SUMMARY** Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay. **CANDIDATE PROFILE** **Education and Experience** • High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area. **CORE WORK ACTIVITIES** **Maintaining Concierge Goals** • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. • Establishes an effective database to be used by all team members for restaurant and local attractions. • Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences. • Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). • Maintains awareness of cultural differences needed to meet guest's specific needs and requirements. • Provides check-in and check-out services and handles reservations when needed. • Maintains knowledge of rooms and their locations, services and facilities of the hotel. • Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. • Responds to emergency situations using appropriate procedures. • Maintains awareness of daily operations and events at the hotel. • Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements. • Complete and communicates employee schedules. • Provides warm welcome and anticipation of guest needs throughout their stay. • Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies. **Managing Concierge Team** • Supervises all activities of concierge team. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. **Ensuring Exceptional Customer Service** • Ensures concierge team provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. **Supporting Human Resource Activities** • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. **Additional Responsibilities** • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results. Not limited to the above only. Performs additional tasks as directed by Rooms leadership / Guidance team based upon business demands or guest needs.
Marriott International**ポジション概要** 料理のための食材を準備し、分量を測り、食材を切り、保存します。新鮮な果物や野菜を洗い、皮をむきます。食材を測り、混ぜます。レシピ、品質基準、プレゼンテーション基準、食品準備チェックリストに従って料理を準備し、調理します。冷たい料理を準備します。オーブン、ストーブ、グリル、電子レンジ、フライヤーを操作します。料理が十分に調理されているかを確認します。料理を準備する際に食品の品質を監視します。作業ステーションをセットアップし、片付けます。適切な容器に適切な分量の食事を提供します。キッチンエリア、テーブル、道具、ナイフ、機器を洗浄し、消毒します。機器や食品の温度が正しいかを確認します。 すべての会社の安全およびセキュリティポリシーと手順に従い、メンテナンスの必要性、事故、怪我、安全でない作業条件をマネージャーに報告します。安全トレーニングと認証を完了します。ユニフォームと個人の外見を清潔でプロフェッショナルに保ち、機密情報を保持します。会社の資産を保護します。他の人と明確でプロフェッショナルな言葉で話します。他の人との良好な作業関係を築き、共通の目標に向かってチームをサポートします。他の従業員の懸念に適切に耳を傾け、応答します。品質の期待と基準を遵守します。長時間立ったり、座ったり、歩いたりします。膝の上や下に手を伸ばし、曲げたり、ひねったり、引っ張ったり、かがんだりします。25ポンド以下の物体を支援なしで移動、持ち上げ、運び、押し、引き、置きます。スーパーバイザーから要求された他の合理的な職務を遂行します。
Marriott International**JOB SUMMARY** Functions as Strategic Human Resources Business Partner for several properties and acts as the prime HR resource for the Cluster GM and acts as a leader, guide and mentor to Directors of Human Resources/Human Resources Managers of other hotels within the Cluster General Manager’s Cluster. Develops and implements goals and strategies that serve to attract, develop and retain diverse premier talent which enables the successful implementation of hotel strategies for that cluster of hotels. Focusses on supporting the brand service strategy and implementing brand initiatives for the cluster. Utilizes a Human Resources Business Plan aligned with hotel, brand and Regional HR strategies to deliver HR services that enable business success. As a member of the Executive Committee, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates. Provide a return on investment to the owner and Marriott International. Undertakes additional responsibilities for the properties within the cluster by visiting each property at least once a quarter (or as required by the Cluster General Manager) and conducts an annual HR Audit at each hotel.