Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. Core work activities include managing profitability and departmental budgets, managing property operations, leading property operations teams, and managing and conducting human resources activities. The role focuses on guest satisfaction and financial results, reviewing financial reports and budgets, improving departmental performance, managing occupancy, rates, wages and expenses, and executing an operational strategy aligned with the brand’s business strategy. It also involves improving service performance, communicating operational goals, implementing brand and regional initiatives, regularly touring the property, establishing a vision for product and service delivery, ensuring fair treatment of employees, providing feedback, hiring and developing operations leaders, conducting performance appraisals, addressing employee concerns, and fostering commitment to excellent service.
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area; OR - 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area. - Luxury hotel experience and international experience are required.