Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 658 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
658 open jobs
At InterContinental Sapporo, we take pride in delivering world-class hospitality and innovative service to both local and international guests. We are currently seeking a Sales Manager who will play a key role in promoting our hotel products to travel agencies, corporate clients, and business partners. This is a dynamic opportunity for a sales professional eager to expand their career within a global luxury brand, with a strong focus on relationship building and strategic business development. Key Responsibilities: Sales & Relationship Management: Propose and sell hotel products such as accommodation plans, corporate packages, and event offerings Build and maintain strong relationships with travel agencies, corporate clients, and agents Develop new client accounts while managing existing ones Strategic Execution & Market Analysis: Support the execution of sales strategies in collaboration with the Director of Sales & Marketing Analyze market trends and competitor activity to enhance sales performance Identify areas for improvement and propose strategic adjustments to meet targets Event Planning & External Representation: Assist in the proposal, planning, and execution of large-scale events Represent the hotel at trade shows, networking events, and business meetings Conduct client visits and deliver compelling sales presentations Cross-Department Collaboration: Work closely with internal departments including Rooms, F&B, and Events to ensure guest satisfaction Provide tailored solutions based on client needs and business opportunities
What’s on the menu for your next career move? As our new Food and Beverage Outlet Assistant Manager you could be in charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite at our All-Day-Dining restaurant or are just joining us for their favourite hot beverage. Every day is different, but you’ll mostly be: ● Working with the F&B Outlet Manager in managing, coaching, and developing a team of committed hospitality professionals ● Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them ● Managing food and beverage standards to deliver against our commitment to responsible business practices ● Working closely with the F&B Manager, Outlet Manager and Finance team to set, monitor and refine budgets and drive revenue ● Multitasking to oversee at least 2 food and beverage outlets, kitchens – as well as a number of employees.
At InterContinental Sapporo, we are looking for passionate and service-driven F&B Guest Service Staff to join our seasonal terrace operations on the 9th floor. In this role, you will be responsible for delivering warm, attentive, and high-quality guest experiences in an outdoor terrace setting, under the direction of the Restaurant Manager or Supervisors. You will help create memorable moments for guests enjoying food and beverage service during the summer terrace season.
Searching for an opportunity that just adds up? We’re looking for our new Finance Manager with a strong enough grasp of the figures to balance managing hotel assets, maintaining a centralised accounting environment, and making accurate forecasts. In complete confidence. A little taste of your day-to-day: Every day is different, but you’ll mostly be: ● Managing everyday financial activity ● Making sure guest and suppliers bills are accurate and helping resolve any queries ● Ensuring financial control procedures are ethical and legal ● Preparing financial analysis, forecasts, and budgets – as well as reviewing rates and taking part in sales strategy meetings ● Managing accounts payable to balance cash flow and protect our reputation with our suppliers What We need from you: ● Bachelor’s degree / higher education qualification / equivalent in Accounting or Finance ● Or 2 years in hotel accounting or internal audit with one year in a supervisory role ● Or an equivalent combination of education and experience ● Must speak fluent Japanese, conversational English is a plus What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.
At InterContinental Sapporo, we are seeking a passionate and guest-focused Porter / Bell Attendant to join our dynamic Front Office team. As the first point of contact for many guests, you will play a key role in creating warm welcomes, providing helpful guidance, and ensuring luggage handling and lobby experiences reflect the high standards of our luxury brand. Your Day-to-Day As a Porter / Bell Attendant, you will: - Maintain detailed knowledge of all hotel facilities and services, including their location, operating hours, ongoing promotions, and event schedules - Assist guests and visitors with luggage handling, valet parking, and storage while ensuring safekeeping and following IHG procedures - Provide accurate information about transportation options to and from local airports, train stations, and tourist attractions - Be familiar with local areas of interest including museums, events, and dining spots—actively learning from the “In the Know” board and Concierge tips - Communicate guest arrivals and needs effectively with Front Desk and Guest Relations to ensure a seamless arrival experience - Be aware of VIP arrivals and provide personalized service accordingly - Greet, guide, and assist all guests and visitors entering the hotel, ensuring a professional and friendly welcome - Deliver messages, packages, and provide business-related information as requested - Distribute newspapers and amenities to guest rooms and designated hotel areas - Assist with guest rooming, explaining in-room features and hotel facilities during escort - Maintain a clean and tidy lobby, porte-cochère, baggage room, and porter’s desk; report any maintenance issues proactively - Participate in hotel events, brand trainings, and team activities to ensure service consistency - Clean and maintain all elevators, luggage trolleys, and the fitness room as required - Support the Bell Captain and Concierge with ad-hoc guest needs or departmental tasks - Responsible for escorting guests to/from Sapporo Station using the hotel shuttle service, ensuring a safe and courteous experience.
At InterContinental Sapporo, we are looking for a courteous and professional Telephone Operator who is passionate about delivering seamless guest experiences through effective communication. In this role, you’ll be the first voice our guests hear and a key point of contact within the hotel—making every interaction feel personal and welcoming. Your Day-to-Day As a Telephone Operator, you’ll be responsible for: Guest Services & Communication - Answering all incoming and outgoing calls with accuracy, efficiency, and courtesy - Managing and documenting all wake-up call requests - Handling international calls and directory assistance for guests - Addressing guest needs and requests promptly, escalating complaints when necessary - Calling guests and colleagues by name whenever possible to create a personalized experience - Assisting in paging staff or guests when requested - Recording all call-related activities and reporting to the logbook daily - Accurately billing call charges to guest accounts - Ensuring guest privacy and confidentiality at all times Coordination & Safety - Working with other departments to ensure guest paging and communication is handled smoothly - Staying familiar with local emergency protocols and procedures including fire, bomb threats, and critical incidents - Reporting equipment malfunctions or service issues to the supervisor - Maintaining a clean and organized telephone room - Staying updated on hotel information, promotions, and events to assist guests effectively Occupational Health & Safety - Demonstrate awareness of OH&S policies and follow all safety procedures - Operate equipment safely and report any hazards immediately - Log incidents and accidents in accordance with hotel protocols - Know the hotel’s fire and emergency response procedures, including your role within them What We Need from You - Previous experience in a similar role preferred, but not required - Strong verbal communication skills and a guest-first mindset - Proficiency in Japanese required; English ability is highly advantageous - Familiarity with basic computer systems and telephone operations - Ability to remain calm and professional in high-pressure situations - Detail-oriented with a strong sense of responsibility and reliability What You Can Expect from Us - Competitive salary package - Full uniform and laundry service provided - Discounted stays at IHG hotels worldwide - Ongoing training and development - Birthday leave - Insurance coverage - "Room to Grow" – genuine opportunities for career advancement within IHG At IHG, we’re committed to creating inclusive teams that welcome and celebrate diversity. We provide equal opportunities to all applicants, regardless of race, gender, religion, nationality, disability, or orientation. You’re encouraged to bring your whole self to work, and we’ll support your wellbeing every step of the way through our myWellbeing framework.
Operational Excellence: - Oversee bar lounge operations (service operations, staff supervision, reservation management). - Manage a cocktail bar with expertise in traditional and modern cocktails. - Coordinate with restaurant and bar teams to ensure efficient order flow and optimal service. - Manage inventory and procurement (wine, spirits, ingredients). - Ensure compliance with food safety and hygiene standards (HACCP, etc.). - Regularly check guest orders, responding quickly to maintenance or product improvements. Guest Experience & Hospitality: - Provide premium service at the bar lounge, offering pairing recommendations in collaboration with sommeliers and bartenders. - Handle VIP guests and hotel guests, offering customized drinks and special services. - Address guest complaints and apply effective guest relations skills to resolve issues flexibly and promptly. - Communicate with inbound guests in multiple languages, including English. Financial & Business Management: - Manage revenue and costs for bar operations (P&L analysis, cost management, budget management). - Oversee drink pricing and cost control (wine, spirits, signature cocktails). - Drive upselling and cross-selling (pairing suggestions, high-end bottle sales). - Monitor key performance indicators (sales targets, guest satisfaction, table turnover rate, average check increase). - Optimize profitability while maintaining quality by monitoring beverage budgets. Event Planning & Management: - Plan and execute events utilizing lounge and terrace spaces (champagne sunset hour, terrace beer garden, live music nights). - Develop and implement seasonal or themed events. - Collaborate with the marketing and guest relations teams to enhance customer engagement. - Manage event logistics (staffing, setting up, enhancing guest experience). Team Leadership & Training: - Manage and develop bartenders and service teams. - Motivate the team to maintain high standards of service. - Manage a multicultural staff and promote effective teamwork by fostering cultural understanding. - Improve staff retention (implement training programs, establish evaluation systems). - Collaborate with other departments (F&B, hotel operations, marketing teams). Menu Development & Brand Establishment: - Develop cocktail and wine lists for the bar lounge (create signature cocktails). - Create menus incorporating trends (using local ingredients for cocktails, providing luxury dining experiences). - Conduct competitor analysis and develop unique product offerings. - Establish Hotel Name's brand identity through exclusive night cocktails and signature bar experiences. Marketing & Promotion: - Utilize social media and review sites (Google, TripAdvisor, Instagram) for promotion. - Develop seasonal promotions (cocktail festivals, wine dinners, seasonal cocktails). - Develop strategies to attract both hotel guests and external customers. - Enhance brand presence through partnerships and exclusive collaborations.
As Executive Pastry Chef you will direct all kitchen activities and prepare our delicious pastry items - helping create memorable experiences for guests - whenever and wherever they dine. You will also ensure quality, kitchen maintenance, and inventory functions kept to our high standards - to make sure your kitchen is always running smoothly. **A little taste of your day-to-day** Every day is different, but you’ll mostly be: • Direct daily kitchen activities, plan and assign work ensuring you always have the right staffing numbers. • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. • Recommend or initiate any HR related actions where needed. • Drive a great working environment for teams to thrive – connect departments to create sense of one team. • Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of kitchen needs and ensure timely responses to requests. • You’ll make sure our dishes are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. • Keep an eye on competitor activity / industry innovation to develop your own ideas in the kitchen. • Make sure food and pastry items are secure and stored safely – always keep stock replenished to minimize waste. • Ensure that all kitchen equipment and environment are hygienic and working properly. • Always follow governmental regulations and company policies and procedures. • Ad-hoc duties – unexpected moments when we must pull together to get a task done. Guest experience • Encourage guest feedback to improve guest satisfaction. • Answer guest questions about pastries and kitchen services. • Help the Executive chef with event planning. • Assists in planning and supervising production of all cold and hot desserts. • Bakeries including à la carte orders for all outlets, buffet preparation for all outlets, banquet and outside catering and ensure that they are fresh and prepared in the correct manner. • Maintain comprehensive product knowledge on ingredients, equipment’s, market and current trends. • Deal effectively with guest requests and takes appropriate actions to resolve guest’s complaints. • Complete forecasts, plans, and departmental production reports for management. • Help prepare the hotel’s annual budget and the setting of departmental goals • Maintain costing and documentation of all dishes prepared and sold from the kitchen • Assists in initiating daily requisitions based on the business, banquets and occupancy, bearing in mind unnecessary wastage, storage regulations and food cost. • Ensures that all food transfers are correctly recorded • Manage the functions of all the Pastry employees, including reporting on duty, late arrival, overtime, off days and public holidays to ensure a maximum productivity during their duty.
As a Chef de Partie, you will support daily kitchen operations with a focus on breakfast buffet and light meals. Working closely with the culinary team, you will help deliver consistent quality and enjoyable dining experiences in line with Holiday Inn standards.
At Holiday Inn®, we believe travel should be comfortable, welcoming, and feel a little like home. As a Front Desk Guest Service Agent, you will be the first and last impression of our hotel, playing a vital role in creating positive, memorable guest experiences. You will manage front office operations efficiently while delivering friendly, professional, and personalized service in line with IHG brand standards.