Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 658 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
658 open jobs
IHG Hotels & ResortsWe’re on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way.
RakutenBusiness Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders. Department Overview The BSS Ops Department (BSOPD) is responsible for operating a high-quality Business Support System (BSS) that integrates with the broader Rakuten Ecosystem, directly contributing to maximize Rakuten Mobile’s business. These BSS platforms are critical for managing telecommunication business operations. Additionally, we provide excellent customer support and facilitate all BSS integrations. Position: Why We Hire We are seeking a highly technical, hands-on leader to own the stability and operational excellence of our O2A (Order-to-Activate) ecosystem. You will serve as the technical authority for high-impact production incidents while proactively driving systemic improvements. You will bridge the gap between reactive support and proactive engineering, leading initiatives that reduce technical debt, enhance observability, and optimize team performance. Position Details Responsibilities 1) Incident & Problem Management - Lead Critical Incident Resolution: Personally drive the resolution of high-severity, multi-system failures. Manage the end-to-end incident lifecycle, from initial triage and communication to post-incident review. - Deep-Dive Analysis: Conduct expert-level Root Cause Analysis (RCA) on persistent order failures, leveraging deep knowledge of logs, databases, APIs, and microservices to identify systemic architectural or integration flaws. - Strategic Problem Management: Champion problem management by translating technical findings into actionable recommendations for Engineering and Product teams. 2) Proactive Operational Improvement & Innovation - Lead Continuous Improvement: Proactively identify operational bottlenecks and lead initiatives to optimize processes, reduce manual toil, and increase system reliability. - Architectural Influence: Provide strategic recommendations to Product and Engineering to influence future design, architecture, and feature enhancements. - Operational Excellence: Lead the design and implementation of scalable monitoring solutions (APM, synthetic transactions) to shift from reactive troubleshooting to proactive detection. - Automation: Drive the development and implementation of automation tools for data repair, diagnostics, and routine operational tasks. 3) Leadership & Mentorship - Technical Mentorship: Provide expert guidance to L1/L2 support engineers, fostering a culture of technical rigor and career growth. - Team Management: Oversee incident backlogs, define key operational KPIs, conduct performance reviews, and ensure high standards in knowledge management (runbooks, documentation). - Cross-Functional Liaison: Act as the primary technical SME, representing the support organization in architectural reviews and collaborating with Product, IT, and Network teams. Mandatory Qualifications: - Bachelor's degree in CS/IT or related field. - More than 5 years of hands-on Java development (microservices/distributed systems). - More than 5 years in Order Management/Billing platforms with solution design experience. - Proficiency in Couchbase (N1QL, data modeling) and SQL. - DevOps tools experience (Ansible, Jenkins, Docker, Kubernetes). - Problem-solving - proven track record in complex RCAs. - Communication - ability to articulate technical issues to stakeholders and teams. - Operations continuous improvement. Desired Qualifications: - Telecom BSS platforms experience/knowledge. - Project management - defining and leading projects. - Experience with Japanese customers. - ITSM methodologies (ServiceNow/Jira). - Adaptability - ability to learn new technologies quickly. - Customer focus - commitment to customer satisfaction and production incident ownership.
RakutenBusiness Overview Mission: Rakuten Group's basic management philosophy is to "empower people and society through innovation." We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial services such as online banking, and media services and professional sports, to more than 100 million customers in Japan alone (more than 1 billion globally), covering a wide range of people's life scenes. At the same time, we are building a strong business model based on the "Rakuten Ecosystem" that organically links customers and various services. As a member of the Rakuten Group's FinTech Group Company, we at Rakuten Payment, Inc. are developing businesses centered on settlement services such as Rakuten Pay, Rakuten Edy, and Point Partner Business, as well as marketing solutions. "With the power of technology, we aim to create a world where anyone can enjoy the same value no matter where they are." As the digital sphere of society rapidly expands, we want to connect the Internet and the real world more seamlessly, so that everyone can use technology to lead a safe, secure, and more comfortable daily life. In order to achieve such a society, we would like to face the various problems that people are facing and move forward together to the next stage. Department Overview Features and Strengths With the strength of the Rakuten Point market, which has surpassed 3 trillion yen in total issuance, we are building the "Rakuten Economic Circle" through service collaboration with Rakuten Group companies and the introduction of cashless settlement services in real stores, which are growing at an accelerated pace. Our settlement services can be used at approximately 5 million online and offline locations, including supermarkets, convenience stores, and shopping malls nationwide, as well as at approximately 1 million locations where traffic-related e-money can be used, and the number of locations where this service can be used is continuing to expand. In recent years, the cashless payment market has rapidly expanded worldwide, and our service "Rakuten Pay" has also been growing its performance domestically. Consequently, the importance of the digital infrastructure as a mission-critical payment platform, including its public utility, sophistication, and convenience, has been increasing day by day. This necessitates the establishment of a dynamic multi-cloud environment and the assurance of stable operation across these services. Rakuten Pay Service Operations Group has the mission that “ ‘pursuing’ Rakuten Pay that can be used ‘Atari-mae’-ly” Position: Why We Hire In recent years, the cashless payment market has rapidly expanded worldwide, and our service "Rakuten Pay" has also been growing its performance domestically. To ensure that users and merchants can use Rakuten Pay "Atari-mae"-ly, high availability rate is required. To achieve this, we are looking for a leader candidate responsible for incident management and system inquiry management. Position Details Job Description: You will be responsible for the quick resolution of incidents occurring in systems and services, as well as efficiently handling system-related inquiries from stakeholders as a team. The ideal candidate is expected to lead team members in the swift resolution of system incidents and handling of system-related inquiries, collaborate with external stakeholders, and continuously improve these processes. Job Details: - Play as the point of contact role for system-related inquiries, responding quickly and accurately to improve customer satisfaction. - Engage in continuous work process improvement activities to maintain the service level of the system. - Lead the incident management process, involving necessary members such as engineers, to progress in handling issues. - Manage, record, track, and report the progress of incident and inquiry responses. What you can experience: - Operation experience in operating large-scale, high-traffic systems especially in trouble shooting. - Influence the cashless society in Japan through the operation of systems that are becoming part of the social infrastructure. - Improve your English/Japanese communication skills through working in a multinational team. Stakeholders: - Backend and mobile development teams - Development and operations members at overseas locations (India) - Maintenance and operations staff of other services - Internal department (Customer support, Planning department, Operations department, Sales department) - External stakeholders Usage scenarios for English: - Communication with international team members - Reading and writing technical documents Work Environment: - Team Size: Approximately 50 members in total - Average Age: Mid-30s - Employment Type Ratio: Full-time employees to contractors/temporary staff = 1:2 - Mid-career Hires: Over 90% of the team members joined mid-career - Diversity: Members from 6 different nationalities - Global Collaboration: Collaborate closely with a team of several members based in India Mandatory Qualifications: - Experience in the maintenance and operation of smartphone applications or web applications. - Excellent negotiation and communication skills with both internal and external stakeholders. - Facilitation skills in meetings in order to resolve technical issues. - Experience in team leadership or a similar role (including sub-leader roles) with a team of 5 or more members. - Native-level proficiency in Japanese. - Business-level proficiency in English. Desired Qualifications: - Experience in the maintenance and operation of mission-critical services. - Experience in the upstream processes of smartphone or web application development (requirements definition and design). - Knowledge of ITIL, particularly in the area of service operations. - Experience in work process analysis and work process design in development projects (especially existing service’s improvement development). - Experience in the development/Operation of payment or financial-related services. - Ability to independently gather and catch up on information from internal and external documents and team members. - Experience using Atlassian collaboration tools (e.g., JIRA, Confluence). Others Information: Additional information on Location NBF Shinagawa Tower Additional information on Secondment You will be transferred from Rakuten Group, Inc. to Rakuten Payment, Inc. Additional information on Transfer - Availability outside of standard working hours, including nights and weekends, to manage major incidents. - Occasional travel may be required for team meetings, training sessions, or industry conferences related to payment technologies.
RakutenBusiness Overview Rakuten Group, under the mission of "Empowering People and Society through Innovation," operates a wide range of businesses both domestically and internationally, including e-commerce, travel, digital content, telecommunications, FinTech, and professional sports. Department Overview The Business Support Development Department (BSD) is a development organization that supports the diverse business operations and systems of the Rakuten Group through the power of products, AI, and data. It optimizes complex business processes and provides the foundation that supports business growth. Within BSD, our team is a product development organization specializing in the DX of the Customer Support (CS) domain. Our mission is to improve customer experience, service quality, and operational productivity - achieved through the planning, development, and continuous improvement of products serving end users, merchant partners, and internal CS operators. Our product portfolio includes an inquiry management tool, an AI-powered response assist chat tool, and an inquiry analytics dashboard. We work with massive datasets and complex operational workflows, leveraging technology to fundamentally evolve how customer support is delivered at Rakuten scale. Position: Why We Hire Large-scale services such as Rakuten Ichiba and Rakuten Travel demand ever-higher standards of quality, speed, and productivity in customer support. Alongside improving inquiry handling, increasing self-resolution rates, and boosting operator efficiency, delivering new support experiences powered by generative AI has become a critical organizational priority. Against this backdrop, we are growing our engineering team to accelerate both ongoing product improvements and the development of new AI-driven features. We are looking for engineers who can take technical ownership of CS products, collaborate closely with product and operations, and help us ship impactful solutions at scale. Position Details Software Engineer responsible for the design, development, and operation of customer support products. You will work closely with Product Managers, QA engineers, and CS stakeholders to build reliable, scalable systems that serve operators and end users alike. As a core member of a cross-functional team, you will contribute to the technical quality and continuous improvement of our CS product suite - from AI-powered chat tools to real-time analytics platforms. Responsibilities 1) Product Development - Design, develop, test, and operate CS products serving operators, merchants, and end users - Build and maintain RESTful APIs and microservices powering inquiry management, AI assist, and analytics systems - Develop responsive frontend interfaces using React, Redux Toolkit, and Next.js - Ensure high code quality through thorough code reviews, testing, and engineering best practices 2) Technical Collaboration - Work with Product Managers to translate business requirements into implementable technical specifications - Collaborate with QA engineers to define test strategies and ensure release quality - Participate in architecture and design reviews, contributing perspectives on usability and operational feasibility - Share updates and surface blockers through daily standups, chat, and team meetings 3) AI & Innovation - Participate in the planning, evaluation, and integration of generative AI, ML, and NLP-powered features into CS products - Actively leverage generative AI tools to improve development productivity and code quality - Explore and champion new technologies that deliver value to the team and its users 4) Continuous Improvement - Monitor production systems, identify bottlenecks, and drive performance improvements - Contribute to CI/CD pipeline improvements for reliable and efficient deployments - Engage in post-release KPI monitoring and iterate based on data and user feedback Mandatory Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field - Over 4 years of hands-on Java development experience (design, development, testing, release, and operation) - Strong expertise in Spring Framework (Spring Boot, Spring MVC, Spring Security) and frontend frameworks (React, Redux Toolkit, Next.js) - Experience designing and developing RESTful APIs - Solid understanding of microservices architecture - Experience with relational and NoSQL databases - Familiarity with CI/CD pipelines and DevOps practices - Hands-on experience with Docker and Kubernetes - Strong problem-solving and debugging skills - Excellent communication and teamwork abilities - Japanese and English: both at conversational level or above Desired Qualifications: - Experience with advanced CI/CD practices such as blue-green deployments or canary releases - Knowledge of service mesh technologies such as Istio or Linkerd - Proficiency in database technologies such as MySQL, MongoDB, or Redis - Experience with Node.js and related frameworks (TypeScript, Express.js, Fastify) - Understanding of security best practices in DevOps (e.g., secrets management, vulnerability scanning) - Practical experience leveraging generative AI for business improvement and development process optimization - Experience building or operating tools in the customer support, CRM, or contact center domain - Experience with data analysis and KPI monitoring using SQL or BI tools - Experience in Agile/Scrum development environments Other Information: Additional information on Location Rakuten Crimson House (Head office) Additional information on English Qualification TOEIC Score 800 above or possess equivalent abilities
RakutenRakuten Group's basic management philosophy is to 'empower people and society through innovation'. We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial services such as online banking, and media services and professional sports, to more than 100 million customers in Japan alone (more than 1.6 billion globally), covering a wide range of people's life scenes. At the same time, we are building a strong business model based on the 'Rakuten Ecosystem' that organically links customers and various services. As a member of the Rakuten Group's FinTech Group Company, we at Rakuten Payment, Inc. and Rakuten Edy, Inc. are developing businesses centered on settlement services such as Rakuten Pay, Rakuten Edy, and Point Partner Business, as well as marketing solutions.
RakutenThe Business Support System Product Management Department (BSPMD) is responsible for providing a unified product strategy for the Business Support System (BSS) that integrates with the Rakuten ecosystem to maximize Rakuten Mobile's business potential. Our core missions are managing the product development lifecycle by focusing on project ROI, building a unified BSS platform, and enhancing our AI-driven platform capabilities.
NvidiaNVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Are you prepared for a fresh opportunity with a company shaping the tech future? NVIDIA seeks an Account Sales Manager to join our outstanding team in Japan. Join a premier sales team, using your skills in the fast-paced tech industry. You'll be crucial in crafting the future of AI, gaming, and accelerated computing, helping achieve our ambitious goals.
CoupangRocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores, and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch. This role is responsible for designing, implementing, and managing corporate office network infrastructure supporting Coupang’s global operations. This role is responsible for ensuring high availability, security, and scalability of network environments while collaborating closely with Security, IT Infrastructure, and End-User Technology teams.
WayveWe’re seeking an exceptional Principal Application SW Engineer to join our Japan-based within the Application Software team, focused on localising and advancing Wayve’s autonomous driving technology for the Japanese market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Japan from the ground up.
CoupangRocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores, and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch.