Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 755 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
755 open jobs
RakutenRakuten Travel is the core service of Rakuten Group, providing a wide range of travel experiences to travelers in Japan and around the world. The service has grown to become the number one online travel company in Japan, and continues to grow as it provides more travel experiences to travelers around the world. Rakuten Travel, Japan's largest online travel agency, aims to enrich people's lives through travel. To this end, the mission of the Marketing Department is to communicate the value of Rakuten Travel's services to domestic and international travelers through the most appropriate means of marketing approach and to increase the number of Rakuten Travel fans. Our goal is to turn Japanese travelers as well as travelers from all over the world into Rakuten Travel fans. In this position, you will work as a UX Designer responsible for site improvement and content design to make Rakuten Travel services more comfortable for users. The design lead will collaborate with UI designers, developers, and product managers to solidify requirements and designs. Promote various development projects for building design systems, new services, and PoC.
RakutenBusiness Overview Rakuten Travel is one of the largest online travel reservation services in Japan, creating a future where everyone involved in travel is happier. Since our founding in 1996, we have continued to lead the industry and create innovations that defy conventional wisdom. Today, we continue to take on the challenge of becoming the world's number one travel booking service, not only in Japan, but also as a global innovation company. Department Overview The BTM Business Group offers Racco, a business travel management service for corporate clients. Face-to-face communication is essential in any business, and business travel will not disappear in the future. By implementing the appropriate BTM tools, business travel can be managed centrally from arrangement to reimbursement, not only reducing costs, but also increasing productivity through improved convenience. Our mission at BTM Business Group is to empower employees who go on business trips, corporations, and society by introducing BTM tools. Position: Why We Hire As a representative BtoB service of Rakuten Group, we have been growing our track record. In the future, there is a policy to enhance BtoB services throughout the group as well. In recent years, many corporations have introduced BTM, and the tendency to visualize and manage their own employees' business travel is increasing, making it one of the industries that is attracting attention. We are also looking for new ideas and execution skills. Position Details The main mission of the Partner Sales Division is to expand the number of corporations using the "Racco" business trip management service by partnering with various alliance companies (partners), including major travel agencies. The Sales Department will conduct a wide range of sales activities, from liaison and operation work to sales and sales promotion planning, while communicating with the alliance partners. The environment is open and open, with detailed activities for each business partner and business activity, and it is easy to implement strategic plans created by the candidate himself/herself. You will be responsible for taking the initiative in communicating with business partners, as well as promoting the growth of younger members as a leader. Specifically, respond to inquiries from business partners and handle new contracts. Attend sales meetings with companies through our business partners or companies introduced by our business partners. Propose sales promotion measures and sales promotion plans based on the situation in order to achieve the sales target of the partner company. Day-to-day sales management and performance reporting. Leading young members, setting goals, and sales support activities. The person in charge of the partner (corporate side) is mainly the person in charge of the general sales contact, Each person is in charge of about 5 to 10 business partners. Although most of the work is usually done in the office, face-to-face communication is also emphasized, and there will be times when you will meet in person or go on business trips (within Japan). Daily communication is handled via email, telephone, and online meetings. Technical questions are handled by BTM's business support team, and simple questions from users are handled by BTM's dedicated call center staff. Work Environment The BTM Business Group operates its services in a diverse range of departments, from marketing to system support. The group has about 20 members, mostly young members in their 20s and 30s, and has a calm, cheerful, and upbeat atmosphere. We have employees who transferred from different divisions of Rakuten Group, as well as mid-career employees. We have people from a variety of backgrounds working for us.
RakutenOverview Rakuten Group offers over 70 services across a wide range of fields in Japan and overseas. These include internet services such as e-commerce, travel, and digital content; fintech (financial) services, including credit cards, banking, securities, e-money, and smartphone payment apps; mobile services, such as mobile carrier businesses; and professional sports. By organically linking these services around a point- and service-based membership system, we have formed a unique "Rakuten Ecosystem" unlike any other. Rakuten Travel, operated by Rakuten Group's Travel & Mobility Business, was established in 2001. We proudly boast the largest number of registered accommodations in Japan, with over 40,000 properties. We are continuously expanding our business and striving to improve the quality of our services daily to meet various user needs related to travel, such as a wide selection of accommodations, destination information, and inspirational content. We also cater to the needs of our accommodation partners, helping them expand sales, promote their properties, and provide valuable data. Rakuten Travel revamped its inbound accommodation booking site in 2022 and is offering a wide range of travel experiences with the aim of becoming Asia’s number one travel company. The Media Content Group supports Rakuten Travel’s creative activities by sourcing and managing photographic and video content used on the website and across social media platforms. Our long-term vision is to consistently deliver content that appeals to travellers across all businesses under the Rakuten Travel umbrella. To realise this vision, we are seeking individuals with specialist knowledge and experience in the collection and management of photographic and video content. A rare opportunity to work at Rakuten Travel, Japan’s largest online travel agency (OTA) to expand international markets and be part of the next stage of growth of the company. We’re currently looking for an experienced member who can lead media content expansion for Rakuten Travel. You will have the opportunity to immerse yourself in the development of the platform (web/app) across the services and to revamp and influence the structure, functionality and content, playing an important role in shaping the platform both for our global and domestic customers. You will drive the development of media content strategy and system, which will enrich the site contents better and more scalable and contribute to shape the future Rakuten Travel's brand image. You will be an analytical and influential member to be based in our Japan and work cross functionally with Product, Web Design, Marketing, Sales, Customer Service and Quality Management departments. Position Details Find the right media source Enhance the digital content usage across the organisations Manage copyrights of media stored internally Ensure the media quantity and quality Find the potential issues, and develop/improve the system with Tech team Reporting Also, for better and strong media plan, this position includes as below Developing media planning knowledge / know-how Evaluating media and ad products based on analysis result Providing feedback to PIC of each media and ad productsWork Environment
Marriott InternationalSupervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
RakutenThe golf business unit within Rakuten Group's Commerce & Marketing Company operates Japan's largest golf course reservation platform, "Rakuten GORA," while also developing multifaceted services that shape the future of the golf industry. With the mission to "Bring happiness to both golf players and supporters" and "Pioneer a new future for golf through innovation," we actively diversify our business beyond reservations, expanding in both B2C and B2B domains. Regardless of whether they joined as new graduates or mid-career professionals, our diverse team members work together to drive business growth and revitalize the entire golf industry. The Marketing Department's [Cross-Use & EC Group] aims to create customer experiences that make people think "Rakuten" when they think of golf, and carries out the following activities. Through the "Rakuten GORA Golf Shop" on Rakuten Ichiba, we sell golf equipment and share information to enrich users' golf lifestyles. We strengthen cross-use with Rakuten's diverse services to enhance user convenience and deliver new golf experiences. Through offline marketing activities such as events and promotions in partnership with external companies, we reach a broader audience of golfers. To further invigorate Rakuten's golf ecosystem, centered around the golf course reservation service "Rakuten GORA," we are now recruiting new members who can contribute immediately. Specifically, we are looking for individuals who can help strengthen the operation of "Rakuten GORA Golf Shop," promote cross-use initiatives within and outside the Rakuten Group, accelerate offline marketing activities, and contribute to the further growth of our golf business. In this position, you will drive multifaceted initiatives to maximize the number of loyal cross-users of Rakuten GORA and Rakuten Ichiba by planning and executing collaborative measures with internal and external partners. Even those without marketing expertise can acquire the necessary skills through post-employment training. Additionally, you can learn e-commerce management by operating a store within Rakuten Ichiba. Management of "Rakuten GORA Shop". Promotion of cross-use with Rakuten Group services. Advancement of offline marketing activities with external companies. Other project-based tasks as assigned. Planning, development, and execution leadership of cross-use campaigns in collaboration with Rakuten Ichiba. Planning and execution leadership of tie-up initiatives with partner companies. The appeal of discretionary rights and organizational culture. Due to the small organizational size, each member has significant discretion and can participate in decision-making with a sense of speed. Career Steps (Getting Skills and Career Paths). You can gain broad experience across the entire marketing spectrum, from upstream to downstream. EC management. By operating a store within Rakuten Ichiba, you can acquire e-commerce management know-how through store operations. Differentiation from competitors (this business × attractiveness utilizing Rakuten group resources). Leveraging the golfer data from Rakuten GORA and Rakuten Ichiba, Japan's largest platforms, enables unique marketing activities.
Marriott InternationalPOSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
RakutenThe golf business unit within Rakuten Group's Commerce & Marketing Company operates Japan's largest golf course reservation platform, "Rakuten GORA," while also developing multifaceted services that shape the future of the golf industry. With the mission to "Bring happiness to both golf players and supporters" and "Pioneer a new future for golf through innovation," we actively diversify our business beyond reservations, expanding in both B2C and B2B domains. Regardless of whether they joined as new graduates or mid-career professionals, our diverse team members work together to drive business growth and revitalize the entire golf industry. The Marketing Department's Lesson & Range Group operates a platform connecting golf lesson schools and indoor practice facilities nationwide with users who want to start or improve their golf skills, boasting the No. 1 record in the number of listed facilities. We are currently not only expanding our existing reservation portal business but also pursuing a grand mission of "creating new markets" with the aim of revitalizing the entire golf industry, and we work toward this goal every day. Currently, Rakuten GORA's lesson and school business goes beyond being a mere reservation portal, embracing the VISION of "creating a new market in the golf lesson industry and increasing the number of golfers who enjoy the sport for life." Leveraging Rakuten's vast user base and data, we aim to maximize client acquisition, optimally connect users with facilities, and revitalize the entire industry. As we enter a phase of service expansion, we are looking for partners to join us in shaping the future of golf beyond existing frameworks. You will be able to plan and execute new customer acquisition models that go beyond the framework of existing portal sites, driving digital transformation in the golf lesson industry and attracting beginners into the world of golf. You will be responsible for planning, proposing, and executing initiatives by leveraging Rakuten GORA's user base, Rakuten Points, and the group's marketing data as powerful assets. This is a socially significant role that addresses the challenge of "I started golf but can't improve and don't know where to go," expanding golf's reach as a lifelong sport. In this position, you will conduct consulting sales for new member proposals to Rakuten GORA and maximize customer acquisition for existing member facilities, targeting golf lesson schools and indoor practice ranges nationwide. Beyond mere sales, you will lead data-driven planning and marketing initiatives, contributing to the overall expansion of the service.
Marriott InternationalAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott InternationalAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
RakutenRakuten Group offers over 70 services across various sectors including e-commerce, travel, digital content, fintech services such as credit cards, banking, securities, e-money, and smartphone payment, as well as mobile carrier services and professional sports. By organically connecting these services through the Rakuten membership ecosystem, we have created a unique "Rakuten Ecosystem" that cannot be found elsewhere. Our department specializes in maximizing synergies with Rakuten Mobile. Through acquiring Rakuten Mobile users and cultivating loyal users across various services, we aim to maximize the overall revenue and ROI of the Rakuten Group. We operate in a challenging and fast-paced environment with high expectations from management. The Creative Group within the Strategic Promotion Section is a small but elite team consisting of 2 Directors, 2 Designers, and 2 Front-end Engineers. Our mission is to work closely with each business unit of the Commerce & Marketing Company and Rakuten Mobile to strongly promote cross-use between services. As an Associate Web Producer (Director), you will be responsible for web direction work aimed at promoting cross-use between various businesses under the Commerce & Marketing Company and Rakuten Mobile. Your main responsibilities will include UI/UX strategy planning, website improvement project planning and execution, continuous PDCA cycle implementation and improvement proposals based on KPIs, coordination with internal stakeholders, project progress and schedule management, and verification of initiative effectiveness and reporting based on data analysis. You will be involved in important missions that span the entire Rakuten Ecosystem, work with significant autonomy in a small, elite team, and gain experience in cross-service projects spanning multiple businesses.