Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
SalesforceThis job posting was originally in Japanese. The English version is automatically translated. Please visit the company site for the most accurate information.
This is a department leadership role with comprehensive responsibility for leading both delivery (project success and value realization) and the go-to-market (GTM) strategy for Professional Services and Signature Success Plans, serving enterprise customers in Japan’s core manufacturing industries, including high tech, automotive and mobility, heavy industry and industrial machinery, and materials and process manufacturing. With a focus on customers’ management challenges and business transformation, as well as the “Agentic Enterprise” of the AI era—where people and autonomous AI work together to transform the enterprise—the role drives initiatives end to end, from initial concept development through multicloud and large-scale implementation, adoption, and continuous innovation. The role is accountable for business results (Bookings, Revenue, and Margin) and, through its people managers, drives the growth of the overall team, advances Equality, and improves engagement. Key responsibilities include developing and executing annual and mid- to long-term Professional Services GTM strategies based on manufacturing market trends, customer challenges, and technology trends; generating pipeline and winning business through manufacturing-focused offerings in collaboration with license sales, solution engineering, and alliance teams; and achieving annual Gross Bookings, CTO/Signature attach-rate, and pipeline coverage targets while managing forecasts. The role also monitors the health of all active projects and ensures delivery quality, timelines, costs, and profitability. For large-scale engagements, it maintains trusted relationships with customer CxOs and handles escalations and decision-making. It drives shorter project timelines and improved margins through the use of global delivery centers and offshore and nearshore resources, Agile/MVP approaches, and Fit to Standard practices, while promoting high customer satisfaction and securing customer references. The role incorporates manufacturing use cases leveraging Agentforce and Data Cloud into delivery and GTM, and establishes collaboration models with major SI partners that specialize in core-system modernization for the manufacturing industry. It coaches and develops Account Partner Managers, Engagement Managers, and other direct reports to build a self-directed, high-performing organization, while also taking responsibility for team capability development, succession planning, and fostering an inclusive culture.
- 12+ years of experience in Professional Services, delivery, or solution sales at an IT consulting firm, SIer, or major enterprise software vendor - 5+ years of people management experience - Knowledge of customer engagement and business transformation at enterprise customers using CRM (SFA/Service/Marketing) and data integration platforms - Ability to stay current with generative AI and AI agent technology trends and articulate their business value to customer executives - Practical experience transforming delivery using AI, or experience leading and overseeing customer transformation projects using AI agents - Deep understanding of Japanese manufacturing business processes, value chains, and industry-specific management and IT challenges - Knowledge of AI/CRM use cases and trends in manufacturing services, maintenance, and customer engagement - A track record of success as the delivery lead for large-scale enterprise IT implementation projects worth hundreds of millions to billions of yen - A track record of managing the P&L for a services business (Bookings/Revenue) or leading GTM - Advanced negotiation and consensus-building skills, and the ability to build strong partnerships with customer CxOs - Ability to align and lead cross-functional internal stakeholders toward shared goals - Japanese: Native-level proficiency, including the ability to communicate, present, and negotiate effectively with executives - English: Business-level proficiency, including the ability to discuss matters with global leadership, negotiate internal approvals, and share best practices
- Second-line management experience overseeing multiple teams or manager-level staff, or experience managing an organization of 30 or more people - Experience overseeing core-system and business DX projects using cloud platforms (SaaS/PaaS) - Deep understanding of the Salesforce product portfolio (Core, Data Cloud, Service Cloud, MuleSoft, Agentforce, etc.), relevant certifications, or experience with implementation projects using Agentforce or similar products - Experience implementing and operating offshore/nearshore (GDC) or global delivery models - Consulting track record in manufacturing supply chain transformation, field service/maintenance transformation, or CRM/SFA modernization
- Hybrid/remote work program: Flexible combination of working from home (remote work) and working in the office, depending on the nature of the work and team arrangements. - Flextime program: Flexible scheduling without fixed core hours, with respect for work arrangements that accommodate childcare, caregiving, and personal circumstances. - Comprehensive work-life support: Programs that support employees through life-stage changes, including prenatal and postnatal leave, childcare leave, reduced working hours after returning to work, and nursing and caregiving leave. - Well-being support: Comprehensive benefits that support sustainable careers, including wellness allowances and an Employee Assistance Program (EAP) to support physical and mental health. - An inclusive environment that values Equality, networking opportunities, career development support, and a mentorship program.
