Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
666 jobs in Japan open to English speakers, updated 25 October 2026.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
563 open jobs
The Rakuten Group provides innovative services in the telecommunications and IT industries and aims for growth in the global market. We are focusing on new business development to empower companies by expanding our B2B service offerings. Starting with B2B mobile services, we are expanding our solutions business to solve our customers' operational challenges by combining devices, security, SaaS, IoT, and AI. Moving forward, we will strengthen "Mobile Managed Services"—a new growth area that provides consistent support not only for service implementation but also for post-implementation management and operations. In this position, you will play a role in the Service Planning Department, building Rakuten Mobile’s "Mobile Managed Services" from 0 to 1 and driving its growth as a business. Using corporate mobile lines and devices as a foundation, you will plan and commercialize new services by combining MDM/UEM, Endpoint Security, Cloud Phonebooks (PAP, etc.), Help Desk, Kitting, LCM, SaaS Managed Support, and operational monitoring. Furthermore, we aim to build a next-generation Managed Service where AI and humans collaborate, utilizing AI Agents for inquiry handling, primary troubleshooting, knowledge searches, ticket processing, and operational monitoring, ensuring that the headcount does not increase proportionally as the number of projects and contract IDs grows. This is a position where you will not be limited to operating existing services; you will conceive service concepts, business models, pricing, operations, and Go-to-Market strategies based on market and customer needs, and drive them to commercialization while involving internal and external stakeholders. With the expansion of Rakuten Mobile's B2B business, there is a growing need for services that include not only mobile line provision but also devices, security, SaaS, and operations. To address these needs, we are hiring multiple members for business development and service planning to launch a new "Mobile Managed Services" business that combines mobile, security, managed services, and AI. We are not looking for specialists in specific products or technologies. We welcome those who can form hypotheses based on customer challenges and who can build new businesses/services from 0 to 1 while involving those around them. Experience in the telecommunications or security industry is not mandatory. In Mobile Managed Services, you will leverage Rakuten Mobile's B2B customer base to plan and promote next-generation Managed Services centered on mobile. The main areas currently envisioned are Mobile Security/Managed Mobility such as MDM/UEM, Endpoint Security, and Cloud Phonebooks (PAP, etc.); Managed Services such as Help Desk, Kitting, LCM, operational monitoring, and SaaS Managed Support; and automation of inquiry handling, primary troubleshooting, knowledge searches, ticket processing, and operational monitoring using AI Agents. Your responsibilities include researching markets, customers, and competitors, and exploring new business opportunities; planning service/business concepts based on corporate customer challenges; designing business models, revenue models, pricing, SLAs, service terms, operations, and Go-to-Market strategies; standardizing and automating business processes premised on AI Agents, and building a scalable cost structure; planning Attach / Cross-sell strategies combining corporate lines, devices, security, SaaS, and managed services; building alliances and delivery structures with Rakuten Group companies, service vendors, and technology partners; and driving cross-functional projects involving sales, technology, legal, finance, and operations. After joining, depending on your experience and strengths, you will focus on either the Managed Service area or the Mobile Security/Managed Mobility area. This is not a position fixed to a specific product; we expect you to expand your scope to multiple areas such as AI, Security, SaaS, and Devices depending on the business phase and your career aspirations, and eventually lead the business/service. This is an environment where you can shape new businesses and services with a sense of speed while collaborating with members from diverse fields such as telecommunications, IT, SaaS, devices, and AI. You will work with a wide range of stakeholders, including domestic and international service vendors, Rakuten Group companies, and internal sales, technology, and operations teams. We plan to hire multiple people for this position and will determine the area of responsibility based on your experience, expertise, and aspirations. We have members who have joined us from diverse industries, including foreign IT companies, manufacturers, telecommunications, and SaaS. We value thinking about "how we can make it happen" rather than just following existing methods, and we emphasize taking the initiative to form hypotheses and involving others to move forward.
With nearly 100 million members in Japan and more than 1 billion globally, Rakuten Group provides more than 70 services in a across e-commerce, fintech, telecommunications, media and content, sports, etc. Our mission is to maximize the value of sponsorships by leveraging the power of domestic and global sports & entertainment to achieve societal empowerment. With team members in Tokyo and Singapore, our global specialists closely collaborate with partner companies to foster the growth of the Rakuten brand, acquire sports & entertainment fans, and introduce Rakuten services. Our mission is to contribute to the branding and business of the Rakuten Group as a whole, primarily through partnerships in domestic sports & entertainment. We aim to convert sports & entertainment fans into Rakuten fans by engaging in a variety of marketing activities, both online and offline. Rakuten Group is continuously expanding its brand and business both domestically and globally, including collaborations with sports & entertainment, and is seeking talented and ambitious individuals who aspire to advance their careers to the next stage. In the division responsible for the branding strategy of the Rakuten Group as a whole, it is a position to lead communication with users through sponsorship of sports and entertainment fields. Implement marketing activations focused on corporate-wide events like Rakuten SUPER Baseball Game, Rakuten SUPER MATCH, Rakuten AI Optimism, and domestic sports & entertainment sponsorships. We are looking for candidates to join the team to operate the promotions tied to those events. This position calls for communication in cooperation with teams, clubs, various stakeholders, and Rakuten business sides. We are looking for people who are passionate about their work, have creative thoughts, and can quickly correct their trajectory as needed, based on market trends and the pace of the work.
The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile. The Brand Marketing Strategy Department is responsible for the development of all the creative products that customers see and hold in their hands in the Rakuten Mobile business. It has already been 5 years since we started our service, but we are constantly improving our branding area while keeping an eye on market trends (user trends). We have a wide range of ages among our team members, and we have a team environment where we can always discuss things with each other. We are a department where you can enjoy a sense of accomplishment and an environment where you can create better products one project at a time without inertia or giving up. The Brand Marketing Communications Section oversees advertising production and operations for Rakuten Mobile, while also managing end-to-end marketing operations. The team handles a diverse range of behind-the-scenes functions - including loyalty point disbursement for campaign participants, promotional email delivery, call center escalation support, and campaign secretariat management. Though rarely in the spotlight, the section serves as the silent guardian of the organization, ensuring flawless, precision-driven execution that upholds the quality of every marketing initiative and protects the customer experience. Additional hiring to strengthen the marketing communication area in line with the expansion of Mobile business. Key responsibilities include creating and validating point disbursement data for campaign participants, designing the end-to-end process through output generation, executing point rewards, and managing post-disbursement performance tracking. Configure and deliver promotional emails using in-house distribution tools. Investigate campaign eligibility and application status for escalated customer inquiries, and provide written responses. Prepare agendas and meeting minutes for campaign planning meetings, maintain and update the campaign database (SharePoint), and create and update materials related to planning meetings. Provide broad operational support across these functions, develop and maintain standard operating procedures and operational manuals, and compile and deliver regular reports on point reward performance and customer inquiry volumes. Our team is made up of dedicated, conscientious individuals who bring a strong sense of purpose to everything they do. A deeply rooted culture of mutual support means team members naturally look out for one another, resulting in a cohesive and resilient team dynamic we are genuinely proud of. No prior experience required - the majority of our current team members joined without a background in this field.
The Customer Success Manager (CSM) leverages deep business, industry, and product knowledge to partner with customers on a Signature support plan. By specializing in a specific line of business (LoB), cloud, or industry, the CSM shares the customer's perspective and language, building strong relationships from executive leadership to the front line to drive value realization through Salesforce products and maximize return on investment (ROI). This role directly supports the digital journeys of a diverse range of customers varying in market segment, company size, and solution complexity, serving as the ideal partner in delivering value. The role involves gathering customer business and technical goals, developing and executing adoption paths and enablement plans, building roadmaps with customers and conducting quarterly QBRs; driving adoption across Salesforce Clouds and products and guiding customers on org strategy, governance, and change management; planning support tailored to customer expectations, coordinating internal resources, and identifying and mitigating risks; and building executive-level relationships while proactively communicating technical product changes, outages, end of life (EOL), and other updates.
Rakuten Group's fundamental management philosophy is to empower people and society through innovation. At the Commerce & Marketing Company, we operate services with industry-top-level share, such as the internet shopping mall "Rakuten Ichiba" (starting with this), EC services like the online travel agency (OTA) "Rakuten Travel," and Japan's largest golf course reservation site "Rakuten GORA." “Rakuten Travel” is one of the largest travel booking websites in Japan, and we are looking for people who can play a central role in the further growth of the business. We are looking for people who not only want to improve their sales skills, but also want to step into the area of team management and administration, and who are motivated to improve their own career along with the growth of the business. The High-end Business Development Group of the Hotel Partnership Development Department specializes in sales activities for high-end hotels and ryokan in Japan and overseas. Japanese culture is attracting attention globally, and global brand hotel chains are accelerating their expansion into Japan. In addition, there is an increasing focus on ryokan (Japanese style inns) that embody the unique Japanese hospitality. Our mission is to propose and realize the value that leading hotels and ryokans that offer wonderful experiences can provide through Rakuten Travel. In this position, you will work as a strategic partner for luxury hotels and ryokans, providing consulting services for attracting customers through the web (Rakuten Travel) and opening new stores on Rakuten Travel. We will make full use of various numerical analysis and web marketing know-how, and utilize the tools proposed by Rakuten Travel to increase sales. We work in a cycle of understanding the current situation of clients, analyzing the current situation, identifying issues, and sharing goals, indicators, methods, and results. As a strategic partner, we share goals and develop strategies to achieve them. We provide web marketing know-how, numerical analysis, and various tools to help increase sales. We are looking for people who can tell the appeal of luxury hotels and ryokans to as many customers as possible. This market is rapidly expanding and there is a shortage of skilled professionals. The High-End Business Promotion Office is an attractive environment where you can hone skills such as strategic planning, presentations, and marketing, leading to your personal growth. We welcome applications from individuals who are eager to learn and are not afraid to take on challenges. The job mission is delivering Japan’s highest peak to the world and supporting luxury hotels nationwide. The High-End Business Promotion Office supports the maximization of sales for approximately 250 carefully selected luxury hotels and ryokans, out of more than 40,000 facilities registered on Rakuten Travel nationwide. Each person is in charge of approximately 30 to 40 facilities, facing each one deeply, and thinking about and executing measures to increase reservations together. The customers we handle are both domestic and inbound. Business negotiations in English can also be experienced as part of the job. It is not just sales; it is strategic consulting work that creates "chosen inns" through the power of clients and Web marketing. Daily work includes checking reservation and sales data of the facilities in charge and organizing issues; holding meetings with facility representatives to propose measures, including online meetings and business trips to various parts of the country several times a month; thinking about mechanisms and promotions for selling the highest-grade facilities and reflecting them in plans; and sharing progress within the team and solving difficult issues together. Based in Tokyo (Rakuten Crimson House), you will go on business trips to wonderful hotels and ryokans all over the country. Sometimes there are also chances for overseas business trips. You can develop dynamic business with Japan and the world as your stage. In strategic planning for acquiring inbound customers, there are abundant opportunities for business negotiations using English. You can compete on equal terms with global brand hotel chains and raise your own English skills to a business level. Without being tied to a specific region, you will be in charge of top-class facilities nationwide. By multiplying the charm of each land with Rakuten's data, you can launch your own "hit measures" on a national scale. Rather than proposals according to a manual, you will thoroughly hear out the issues of each facility. You will work together to consider how to reach more customers, and share the joy of results, building a deep relationship of trust. The Travel & Mobility Business has approximately 550 people. The High-end Business Development Office has 10 members, including 1 GM, 1 Vice-GM, and 1 Manager. The team is primarily in its 20s and 30s. Team members come from diverse industries, including tourism, hospitality, manufacturing, and aviation. The team is vibrant and flat. Even junior members are encouraged to voice their opinions and take ownership of projects. The team holds weekly office days to catch up and ensure it wins as a team rather than as individuals. The team motto is "Serious about work, enjoy time off too!" Team members enjoy activities such as team dinners and karaoke nights and inspire each other professionally and personally.
Our Customer Success Strategy team belongs to Strategy & Programs, Salesforce’s strategy organization, and is responsible for helping the Customer Success Group (CSG), which supports customers after they sign a contract (Post Sales), achieve its goals. Working with global and cross-functional strategy teams, we translate the company’s Go-To-Market (GTM) strategy into CSG initiatives and support CSG leaders’ decision-making with data and strategic thinking to maintain and expand customer relationships. The CSG Data & Insights Analyst is not assigned to a specific department within CSG, but instead provides support across the entire organization. By leading collaboration with Business Partners on the team—who serve as strategic advisors to leaders across CSG—as well as with diverse functions such as Sales Strategy, Finance, Operations, and Enablement (employee development), this role contributes to achieving CSG’s key goals of driving customer adoption of Salesforce and minimizing churn risk. This role is not simply responsible for reporting. After understanding the Customer Success business model, business processes, KPIs, and stakeholder landscape, you will independently define the business questions that need to be addressed. You will then deliver insights that drive decision-making by collecting and analyzing data and developing data marts and dashboards for analysis. We welcome candidates who are passionate about bringing strategy to life in the business and enjoy collaborating with others. Based on an understanding of the Customer Success business model, KPIs, and stakeholder landscape, you will proactively determine the business questions to address and prioritize analyses. You will analyze data on trends related to customer adoption of Salesforce, product usage (Consumption), and churn risk, and translate your findings into concrete recommendations for improvement. Working as an equal partner with Business Partners, you will promptly deliver the insights needed for discussions with CSG leaders, collaboration with Sales Strategy, and executive decision-making. In addition to continuously improving analytical methods and processes, you will work with relevant teams to establish data governance practices, including validating data quality, organizing data definitions, and managing access, while anticipating the expanding use of data through AI.
Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. We operate more than 140 services worldwide. This position is within the HR organization of the Communications & Energy Company at Rakuten Group, Inc. The Communications & Energy Company oversees businesses such as Rakuten Mobile and Rakuten Energy. Our HR team provides comprehensive support not only to our own division but also to various other businesses and services, including Rakuten’s core operations. We are expanding our team to strengthen our HR functions in response to the growth of our assigned business units. You will primarily support our business units by handling labor-related tasks. This role offers the opportunity to gain extensive HR experience by working across a diverse range of services, from large-scale established platforms to small-scale services in the startup phase. As an HR professional working closely with the business, you will be positioned to act as an HR Business Partner (HRBP), allowing you to directly contribute to business growth. Responsibilities include business-aligned labor operations, focusing on employee relations and internal support and excluding payroll and social insurance administration; conducting interviews and check-ins with members of assigned departments; promoting and revitalizing internal communication; managing performance evaluation processes; and general operations related to personnel transfers and assignments. The position is in the Management Department, Communications & Energy Company. The department consists of 20 members covering accounting, general affairs, HR, and other functions, with approximately 7 members dedicated to HR.
As a MuleSoft sales professional, you will work alongside Salesforce core account sales teams to win new business and deepen existing relationships with enterprise accounts in industries such as financial services, manufacturing, BTC, public sector, and local government. MuleSoft is an API management and integration product that connects applications, data, and devices. It offers a wide range of uses and rich functionality, including API development and management and integration between Salesforce and other systems. This sales role offers many opportunities to propose a "vision" that goes beyond solving customers' immediate challenges. Those customers are considering cloud services such as Salesforce or looking to modernize their IT systems. You will be involved in creating new services and in deals that make a significant impact across entire industries. You will do more than introduce and deploy products. This is an exciting environment where you can experience the thrill of "changing the future of major enterprises." Accounts and industries will be assigned based on your experience and aptitude.
This is a sales role focused on proposing solutions to major financial institutions within our Enterprise Sales organization. Supporting the growth and transformation of large enterprise customers. Territory: Major financial institutions (banks, credit cards, securities, leasing, life insurance, property and casualty insurance, etc.). Please ask the recruiter for details. As the account owner for your customers, you will build revenue plans, make proposals to new customers, and drive upsell and cross-sell with existing customers. Your counterparts will mainly be business leaders such as executives and officers, and you will be able to carry out highly consultative sales activities. Drive new customer acquisition and deepen existing customer relationships for your accounts, collaborating with Marketing, Inside Sales, Channel Sales, and partners. Go beyond solving customer challenges by proposing, as a Trusted Advisor, the future vision customers want to achieve. Deliver services rather than products, so you won't spend effort on shipping or delivering products and can focus on proposals that drive customer success. Most of your counterparts in this organization are CEO-level, allowing you to build proposal skills directly tied to management. Because you propose to decision-makers, the time from opportunity creation to contract is short, giving you plenty of closing experience.
Rakuten is Japan's largest marketplace and an internet ecosystem offering over 70 diverse services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. This position is within the HR organization of the Communications & Energy Company at Rakuten Group, Inc. The Communications & Energy Company oversees businesses such as Rakuten Mobile and Rakuten Energy. Our HR team provides comprehensive support not only to our own division but also to various other businesses and services, including Rakuten’s core operations. We are expanding our team to strengthen our HR functions in response to the growth of our assigned business units. You will be responsible for executing performance evaluation operations and supporting the administration of the evaluation system for the businesses under your remit. You will organize and roll out company-wide and divisional evaluation policies and reflect them in practical operations; manage the progress of evaluations, budget control, and overall coordination across the company; introduce tools to streamline evaluation tasks and establish operational frameworks; provide tools to HRBPs (HR Business Partners) of each company and offer hands-on support to ensure smooth evaluation processes; and facilitate the smooth implementation of company-wide initiatives within each organization. Many current members started without prior experience in evaluation. With detailed manuals and a strong support system, you can steadily master your tasks and aim to become an HR professional. Recent graduates (Second New Graduates) are also welcome. You will be involved in managing evaluation meetings attended by business heads and executives, with the opportunity to observe firsthand how management evaluates talent and moves the organization, learning about their decision-making processes. Evaluation is a core function of HR. Through these operations, you will gain deep knowledge of HR systems and have the opportunity to tackle process improvements using AI tools and other technologies. The department consists of 20 members covering accounting, general affairs, HR, etc., with approximately 7 members dedicated to HR.