Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 658 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
658 open jobs
MercariIn the Customer Support area of the Merpay business, you will lead the formulation of customer response policies, identify issues based on contact data and on-site knowledge, and plan and execute improvement measures. You will promote the enhancement of customer experience and the creation of reproducible operations in collaboration with product and related departments.
RakutenBusiness Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units. Department Overview The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation. We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives. Position: Why We Hire We are scaling our infrastructure and reliability capabilities, and we are continuously growing our platform engineering organization. To support our mission as the Cloud Services Department, we are looking for engineering management talent who can lead teams responsible for the reliability, scalability, and operational excellence of our production systems. Position Details As an Engineering Manager for SRE/DevOps, you will play a critical role in our organization, providing leadership and strategic direction to one of our platform engineering groups. You will be accountable for your team's ability to deliver reliable, scalable infrastructure and tooling, and for the operational health of the services they own. We are looking for someone with expertise in growing the careers of SRE and DevOps engineers through mentorship and technical guidance, hands-on experience owning production reliability, and a passion for engineering quality, automation, and operational maturity.
RakutenBusiness Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making. Department Overview The Incentive Platform Department (INPD) provides incentive and payment solutions that empower Rakuten's businesses around the world. The platforms are continually adding capabilities and scale to accelerate the Rakuten ecosystem synergies. Point Service Section is responsible for developing and operating Rakuten Point Platform, the most popular loyalty program in Japan. Through Rakuten Point, millions of users are connected everyday with popular Rakuten services such as EC, Bank, Card, as well as thousands of convenience stores all over Japan. However, our mission doesn’t stop there: Rakuten Point is now expanding all over the world, from Europe to the Americas and the APAC region, and our next mission is to connect them all under a single global platform. By the time you finish reading this, hundreds of thousands of point transactions have been processed through our platform! Interested in hearing more? Come talk with us! Position: Why We Hire As a Product Manager, you will have the responsibility to implement the strategy for Rakuten Point Web and other Front products. You will define business and system requirements with business clients, and develop a product roadmap to communicate the plan with stakeholders. You will join daily huddle and work closely with engineers to solve issues, support and handle development/project tasks and questions from clients in order to drive the delivery. Position Details - Define and own the product vision, strategy, and roadmap, aligning with business goals and customer needs. - Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment. - Manage the product backlog, prioritize features, write user stories with clear acceptance criteria, and define functional & non-functional requirements. - Conduct market research, gather requirements, and analyze customer feedback to drive product improvements. - Collaborate with engineering, UI/UX and QA teams to ensure timely and high-quality feature delivery. - Define and track KPIs to measure product success and make data-driven decisions. - Balance scope, time, and resources to deliver valuable solutions while addressing technical feasibility. - Be the domain expert in eco-system loyalty programs and be able to recommend improvement solutions. - Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision. - Be a role model to the team members when it comes to ownership, proactivity and taking responsibility. - Production support (on-call). - Troubleshooting of service in the trouble. - Handle organizational tasks to support the section. Mandatory Qualifications - Bachelor's Degree (BS) in Computer Science, Economics, Business, or a related field. - 5+ years experience in web system development. - Experience in project management. - Experience working directly with software engineers and business stakeholders. - Experience in KPI-driven service development. - Experience writing requirement specifications & acceptance criteria. - Familiarity with Software Development Lifecycle (SDLC) and Major Development methodologies (e.g., Waterfall, Agile, Scrum, Kanban). - Strong analytical and problem-solving skills. - Understanding of the technical stacks, system architecture, and API to define feasible product requirements. - Use storytelling to convey the value of technical features to non-technical audiences. - Mediate conflicts between stakeholders with differing priorities and find balanced solutions. - Motivate and inspire cross-functional teams to achieve common goals without direct authority. - Warm personality with excellent communication skills. - Business Level English skills. - Native Level Japanese skills. Desired Qualifications - Advanced Degree (MS or PHD). - Experience working with clients and business stakeholders to define project scope. - Experience in software engineering or in a related field. - Experience in working as a Web service system developer. - Experience in creating technical documents (e.g. API Specifications, DB Relationship Diagram, Architectural Design). - Experience in release management. - Experience working on multiple products/projects in parallel. - Experience with modern project management tools, preferably JIRA/Confluence. - Experience in working with cross-cultural global teams in different locations. - Experience in B2C product development and management. - Knowledge of Loyalty Services.
RakutenBusiness Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making. Department Overview The Marketing Cloud Platform Department (MCPD) is responsible for leading the strategic direction, development, and implementation of the company's marketing-related product portfolio. Our core mission is to empower Rakuten's internal marketing teams by providing engaging, respectful, and cost-efficient marketing platforms centered on customer needs. Position: Why We Hire We are looking for problem-solving oriented and talented software engineers who have experience in building distributed systems and practical applications in Communication Platform services. In this role, you will be involved in design, develop and operate our system which contains campaign management, contents management, segmentation, personalization, marketing automation, scheduling, message delivery, and measurement/analysis features. Position Details - Design, develop, test and operate our services inside our Communication Platform. - Investigate design approaches, evaluate the technical feasibility, and deliver top-quality experiences. - Implement innovative features to continue improving current systems. - Create elegant architectures for performance, availability, reliability, and scalability. - Write clean, maintainable code and performing peer code-reviews. - Troubleshoot production incident and provide countermeasure.
RakutenThe EC Expansion Development Department (hereinafter, ECEXD), to which this position belongs, is responsible for various services such as Rakuten Rakuma, Rakuten Rebates, and Rakuten. While each service operates with an independent development group, we foster a community-like organization through cross-group interactions, such as regularly holding information sharing sessions that transcend individual services. This is an organization where you can contribute to business growth through your work and also grow personally. The J.LEAGUE ONLINE STORE is an EC site that allows customers to purchase official merchandise for each J.LEAGUE club and join fan clubs. Since Rakuten's renewal in 2017, it has continued to grow. As a BtoC service that handles everything from product procurement, warehouse integration, search functions, product pages, orders, inventory management, to shipping and delivery to customers, you will have the opportunity to be broadly involved, from the front-end that customers typically use to the back-end that supports the core of the site.
DatadogDatadog is seeking a Senior Partner Enablement Manager to drive onboarding, activation, and enablement across our APAC partner ecosystem. Working closely with Partner Sales Managers, partner organizations, and the Global Partner Enablement team, you'll help partners build the skills and knowledge needed to successfully position, sell, and support Datadog.
DatadogDatadog is the global leader in observability and security for cloud applications. Our SaaS platform integrates infrastructure monitoring, application performance monitoring, log management, digital experience monitoring, cloud security, and AI-powered observability to help organizations accelerate digital transformation and operate at scale. As organizations across Japan continue to modernize their technology stacks and embrace cloud-native architectures, Datadog is uniquely positioned to help customers achieve greater visibility, reliability, security, and business performance. **The Opportunity** Following significant investment in Japan by Datadog, we’re now seeking a senior executive to lead the next phase of growth and scale the business rapidly. This executive will be responsible for defining and executing Datadog's strategy in Japan, driving sustainable, predictable revenue growth, strengthening customer and partner relationships, developing high-performing teams, and firmly establishing Datadog as the market leader for Japan. Reporting to senior APJ leadership, the Country Leader will serve as the executive face of Datadog in Japan and will work cross-functionally with Sales, Customer Success, Marketing, Partnerships, Solutions Engineering, Product, and Corporate functions to accelerate market penetration and customer success. At Datadog, we work hard to maintain an excellent culture of trust, high standards, and great outcomes for customers, partners and employees. **About the Role** Datadog is seeking an experienced and respected country executive to serve as Country Manager, Japan. As the most senior leader in the market, you will be responsible for owning Japan’s overall business health across acquisition, usage, retention, ecosystem, culture, and cross-functional execution. The Country Manager owns the country plan and operating cadence, ensuring effective direct management of all three sales segments (Enterprise, Mid Market, Commercial); and cross-functional influence across our broader GTM functions including Marketing, Sales Engineering, Customer Success, Sales Development, and Channel & Alliances. This role is an opportunity to shape Datadog’s next chapter in one of the most important and exciting technology markets in the world, with the investment, infrastructure, and executive commitment to match this ambition. **What You’ll Do:** - Own the Japan Country Plan: Setting priorities, defining the operating model, and aligning all GTM functions across shared country-level outcomes across customer acquisition, usage, retention, and ecosystem growth. - Formalize GTM operating cadence across Sales, Customer Success, Sales Development, Marketing, Sales Engineering, and Channel & Alliances, ensuring cross-functional work has clear ownership, roles & responsibilities, and escalation paths. - Direct and lead quarterly country business reviews to present a comprehensive view of Japan business health. - Act as primary decision-maker on country plan priorities, which includes local hiring inputs, customer escalations, partner strategy, and business performance reviews. **Who You Are:** - A senior Enterprise Technology leader who has successfully sold solutions at the C-level and experience leading first and second line leaders. - Proven general manager or country-level executive with a track record of owning full business outcomes. - Deeply respected in the Japanese technology market, with an established executive network across enterprise customers, partners, and ecosystem stakeholders. - Experienced in leading distributed, cross-functional teams with the ability to influence without direct authority, particularly across post-sales, marketing, and technical functions. - A strong people leader who has built and retained high-performing teams; known for developing talent, maintaining high employee engagement, and being a trusted cultural anchor. - Commercially sharp with a command of SaaS revenue metrics and the ability to hold segment leaders accountable to rigorous forecasting and operating standards. - Executive presence and communication skills to credibly represent Datadog at the highest levels, both within Japan and to Datadog's global leadership team. - Comfortable bridging Japanese business culture and Datadog's global GTM strategy: able to translate global direction into locally relevant execution, and to advocate effectively for Japan's needs globally. - Fluent in Japanese; professional fluency in English required for engagement with Datadog's global leadership. **Benefits & Growth:** - Product training to develop an in-depth understanding of our product and space. - Continuous career development and pathing opportunities for internal mobility. - Intra-departmental mentor and buddy program for in-house networking. - An inclusive company culture, ability to join our Community Guilds. - New hire stock equity (RSUs) and employee stock purchase plan (ESPP). - Free global mental health benefit through Spring Health. - Generous global benefits.
OpenAIOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. In this role, you will be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Woven by ToyotaWoven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Our payroll team manages over 1300+ individual payroll processes and 1,800+ attendance records every month. As a Payroll & Labor Specialist, you will be responsible for managing new joiners, leavers, and LOA employees, providing employee support regarding taxes and social insurance, reviewing various statutory procedures, and ensuring the quality improvement and compliance of payroll-related processes.
CitibankThe primary objective of this role is to provide legal services for the business conducted by Citi Group Global Markets Japan Inc. ('CGMJ') and Citibank, N.A., Tokyo Branch ('Citibank Tokyo'), with a focus on (i) Securities Services and (ii) Commercial Cards. CGMJ is the broker-dealer arm in Japan of Citigroup. Its main businesses are Investment Banking, Sales & Trading, and Research. Citibank Tokyo is engaged in banking operations such as deposit-taking, credit extension including loans, fund transfer and clearing both in Yen and foreign currencies, and investment business including marketable securities. This position is being offered because the incumbent who covers Securities Services and Commercial Cards will be leaving soon due to reaching the mandatory retirement age. The scope of this role is not fixed. You will have opportunities to engage in wider practice areas, depending on your expertise and the development of our businesses. This role is expected to deliver high-quality legal services proactively and independently.