Jobs in Tokyo
563 jobs in Tokyo open to English speakers, updated 25 October 2026.
Tokyo is the heart of Japan's job market and home to its most international workplaces. Browse roles across every industry from global startups to established enterprises, many offering visa sponsorship and English-speaking environments.
Refine with filters →Senior Product Manager - Analytics Data Engineering Department (ADED)
RakutenThe Analytics Data Engineering Department (ADED) is a team that drives Rakuten’s vision of becoming a data-driven membership company. The team is responsible for the end-to-end development and operation of data analytics platforms, as well as the implementation of AI and machine learning products. By integrating Rakuten Group’s vast data assets and collaborating closely with stakeholders, ADED works at the forefront of Data×AI×Engineering, directly contributing to the user experience of tens of millions of customers and business revenue. As our data products continue to expand, we are looking for a professional who can bridge technology and business and lead product growth. This position is responsible for transforming Rakuten Group’s vast data assets into practical products that drive business outcomes. As a bridge between data engineering and business, this role will accelerate data utilization across the entire company. Leverage Rakuten Group’s vast data assets across more than 70 services to create business value through AI×Data. Work closely with senior management and contribute to decision-making across various businesses. Gain experience that combines technical expertise with data governance through the development and standardization of company-wide data products. Gain practical exposure to data control across multiple industries, including e-commerce, FinTech, and mobile, as well as domain-specific governance and regulations. Develop your expertise in the AI×Data field in a global and fast-paced environment. You will lead the evolution of data platforms within a specialized data product organization, taking end-to-end ownership from technical execution to business KPI impact and data democratization. Working with engineers, data scientists, and analysts, you will drive initiatives from PoC to production, adoption, and KPI improvement. This is a management-track role with future team management responsibilities. Responsibilities include defining product roadmaps, prioritizing initiatives, and driving the growth of data products; contributing to business KPIs through data platform enhancements, such as improving CVR and shortening development lead time; driving initiatives from PoC to production, adoption, and KPI improvement; promoting data governance, data democratization, and a data-driven culture; leading cross-business transformation projects; building consensus with stakeholders across different priorities and perspectives; and negotiating and building consensus among stakeholders with different positions and priorities. The successful candidate can translate ambiguous business challenges into technical roadmaps and concrete implementation plans; connect AI/Data initiatives to tangible business outcomes, rather than treating AI/Data utilization as an end in itself; translate technical complexity into business impact, facilitate challenging discussions, and maximize outcomes; organize issues and drive progress by involving stakeholders, even in uncertain situations; make appropriate design decisions by balancing technical debt and business speed according to the project phase; and has a Get Things Done mindset and can move initiatives forward even when conditions are not perfect.
Japan Head of Compliance (CRCO)
CitibankThe Compliance Risk Country Officer (CRCO) is responsible for overseeing the Compliance Program for all Citi activity within the jurisdiction: regulated branches, legal entities and other affiliates. This includes ensuring global policies, standards and processes are applied, and suitable addenda and supplementary procedures established and maintained for compliance with applicable jurisdictional laws and regulations. Contradictions between local law and regulations, and group standards must be promptly identified and escalated, and mitigating processes and controls established to comply with jurisdictional requirements and mitigate the risks of non- compliance with applicable group-wide or entity-chain related laws and regulations, and global policies and procedures. Oversees the Citi Compliance Risk Management Program for a medium to large size country franchise and/or multiple countries including multiple Citi businesses, regulated branches, legal entities and other affiliates. Responsibilities also include implementing applicable global compliance processes, setting Independent Compliance Risk Management (ICRM) priorities and driving transformation. The CRCO will work closely with senior product, function, and regional management, and other ICRM teams on strategic initiatives and emerging issues. The CRCO provides franchise support to the CCOBH and country management, including offering credible challenge, escalation of issues and reporting, as appropriate. In addition, the CRCO also provides strategic direction and facilitates the implementation of the Compliance Risk Management (CRM) Framework. In situations where this role is the designated Legal Entity Compliance Officer, the listed country/business/function/product level responsibilities will extend towards the legal entities under their purview as required to effectively perform their role. Key Responsibilities: Identification of the jurisdictional requirements, accountabilities and the process ownership and monitoring and testing ownership, as well as the determination of suitable staffing, hours required and secured budget in order to achieve the state of compliance within risk appetite. Enhancing Governance: Providing a valued interactive program of support and compliance risk management services covering the assessment and reporting of Key Compliance Risks across products, services, functions, legal entities, and the jurisdiction as a whole. Providing stakeholders with insight and practical solutions as well as credible challenge to improve the ethical control culture, and conduct risk environment. Timely reporting of significant local regulatory issues to local, overseas, regional, and global stakeholders. Same-day escalation of regulatory reports received. Maintaining on-going assessment and reporting of key compliance matters through the relevant corporate governance committees such as subsidiary board(s), country coordinating committee and business risk management committee, and other management. Stakeholder Support and Relationships: Developing senior management relationships, including with legal entity management focus, and the CCOBH as well as product functional and entity line management. Informing senior management and directors of subsidiary boards, and the country/business management of significant compliance matters that require their attention or action. Proactively anticipate and help the business and functions plan for changes in the compliance and regulatory environment in the country. Provide support to compliance programs and country/business management on policy interpretation and “gray area” exposures. Build and maintain strong relationships with other functional leads, including Legal, Risk Management, including Operational Risk Management, and Internal Audit to create a supportive and seamless compliance and ethical control culture and an appropriate conduct risk environment. Regulatory Management and Coordination: Supporting the CCOBH in the management and development of regulatory relationships. Coordinating as the key interface with regulators on compliance risk management issues and supervisory exam management matters. Providing same day notification of regulator correspondence to global ICRM management. Providing leadership, coordination and regular interaction with the Japanese authorities regulatory on behalf of ICRM and the Citi franchise. Record regulator correspondence and minutes of regulator meetings on Citi system in line with the Global Regulatory Exam Management Governance and Process Standards. Ensuring prompt recording of, responses to, and escalation of regulatory queries, notices of violations and breaches, any forbearance, and concerns identified. Deliver to regulators and supervisors a valued interactive program of support and assurance in accordance with requirements and appropriate expectations on compliance issues, trends, themes, root cases and impacts relating to governance, regulatory risk management and internal control issues. The overall objective is to earn the regulator’s trust and to establish a strong, independent and professional regulatory relationship across the franchise. Regulatory Inventory: Ensuring prompt identification, logging in, evaluation and formulation of a plan to address requirements arising from new and amended laws, regulations, rules and other requirements and expectations from regulatory and enforcement authorities. Regulatory Change Management and Controls: Ensuring that the regulatory change management requirements and processes, along with the regulatory control framework for existing requirements, are effectively operating within the country with respect to the identification, impact assessment and implementation of all applicable laws, regulations, rules and related processes, controls and reporting that impact Citi activities in the jurisdiction. Anti-Money Laundering Compliance Risk Management (ACRM): Providing strategic direction, oversight, coordination and cooperation in respect of the country’s Anti-Money Laundering compliance risk management program. Partner closely and with the Head of ACRM to ensure a strong linkage between ICRM and ACRM. Independent Compliance Risk Management (Program and Product/Service/Function focused*): Providing direction and oversight in supporting the ICRM teams in the country related to local requirements and the applicable extraterritorial laws, regulations, relevant Citi policies, standards, and global procedures. Deliver consistent application of program procedures and be accountable to program owners consistent with the ICRM methodology and CRM Framework. Programs include but are not limited to: Sanctions; Anti Bribery; Privacy & Responsible Information Management; Third Party Management and Outsourcing; Employee Activities; Conduct Risk; Ethics; Surveillance, Compliance Independent Assurance; Compliance Monitoring. ICRM Training: Ensuring that country elements of the ICRM global training plan are current and reflect local regulations while providing a fresh perspective on local trends and emerging regulation; ensuring that the training delivery method is tailored to the requirements of the subject matter and audience. Risk Mitigation and Issue Remediation: Working with management to ensure continued improvement in self-identification of issues, and appropriate escalation and monitoring processes to ensure timely and effective remediation to mitigate the Compliance Risk per ICRM Methodology and applicable policy. ICRM Operational Activity: Proactively leading the ICRM team to provide value added and timely compliance risk management direction, providing oversight of in-country delivery of ICRM programs (e.g., surveillance, monitoring, sanctions screening, assurance, etc.) to meet local regulatory requirements and expectations, as well as global key performance indicators. Developing team operational efficiency with the timely implementation of enhancements. Conducting and meeting required standards in the relevant Management Control Assessments. Leadership and Management of Team: Championing a high performance environment and implementing a people strategy that attracts, retains, develops, embraces diversity and motivates teams (includes ICRM CSC colleagues) by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team. Compliance Technology and Automation; Data, Metrics, and Analytics: Supporting ICRM efforts to enhance technology and automation across the function. Provide relevant information and materials related to data to enhance the development of enhanced metrics and analytics for compliance risk.
Project Manager (Planning) - Robot Business Section, Unmanned Solution Department, Incubation Business
RakutenThe Robot Delivery Business started in 2018, with a delivery experiment on a university campus in May 2019, followed by Japan's first service for general users from a supermarket to a nearby park in September-October of the same year. In August-September 2020, we expanded our services to a glamping facility, and in April 2021, we extended our services from supermarkets to nearby residential areas. Since May 2022, we have been providing regular services around Tsukuba Station for over a year. We have been providing services in the Harumi area of Chuo Ward, Tokyo, in November 2024, and expanding the service area to Toyosu in Koto Ward from September 2026. Thus, We have been promoting improved shopping convenience and last-mile delivery efficiency in urban areas. At Rakuten Group, we aim to empower society through unmanned delivery and are seeking new members to lead our robot delivery business. In this position, you will primarily take the lead in all tasks related to robots, including the introduction of both domestical and international robots to new Areas. Specifically, you will plan initiatives based on customer needs and external conditions, lead robot selection, coordinate and negotiate with stakeholders, and drive implementation through to completion. By involving diverse stakeholders such as manufacturers, government agencies, and local communities, you will promote new services in which robots blend into everyday life through on-site problem identification and qualitative and quantitative data analysis. The role includes selection and implementation of domestic and international robots, planning projects, consulting and coordinating with government agencies and others regarding systems and regulations, consulting and coordinating with local communities and similar stakeholders, obtaining necessary permits and filings for projects, and collaborating with industry and participating in industry activities. Working in a small team, you'll need to be adaptable and ready to tackle a broad range of challenges. Your role will evolve, with tasks assigned to leverage your strengths and support the team's shifting priorities.
AI Solution Sales Specialist
DellAt Dell Technologies, we create the extraordinary. Our AI Solutions Sales Specialist are the experts who sell AI innovation to the world. Responsible for AI business revenue growth, market-share gain, acceleration of Enterprise AI adoption & sales enablement, they get to know Dell Technology’s best of breed Infrastructure solutions (ISG portfolio), Services capabilities, AI/ML eco-system partnerships and GTM strategy to help drive large complex & transformational opportunities. Sales enablement is integral part of the role to train core sales & presales Dell & Channel Partner teams. Our core sales teams will rely on them for AI solutions advice during the sales process and advise customers on everything from AI solutions, services capabilities, manage eco-system partnerships, value proposition & TCO, through to commercials. As an AI Solutions Sales Specialist, you will proactively identify, qualify and work in partnership with core sales executives in a matrix environment to sell comprehensive AI solutions based on a thorough understanding of both short- and long-term customer requirements. This includes discovery of customer requirements in partnership with core sales; jointly developing new accounts and expanding existing accounts; developing and implementing AI solutions sales strategies in key accounts; maintaining effective customer relationships with key decision makers and influencers; engaging in customer presentations, focused seminars, solutions workshops and EBC; competitively differentiating Dell and eco-system partner AI solutions; developing solution proposals; supporting customer RFI/RFP responses; supporting customer product evaluations and Proof of Concept engagements; enabling field sales and evangelizing use-cases and best practices; driving results and achieving sales quota; hunting, developing, expanding to full potential and closing AI pursuits in Enterprise segments, defined as opportunities with more than US$2M AI server revenue; assisting sales teams in active pursuits and establishing credibility with customers as an AI subject matter expert by discussing AI use cases and aligning them to business outcomes; building AI pipeline greater than 200% sufficiency of Plan at any given time within the Quarter; orchestrating specialty resources in a pod-centric model to support AI Attach businesses across Networking, Storage, Data acceleration engines, EI and Services; increasing the buyer base to expand the market; and enabling Dell and Channel Partner sales teams while partnering with AI eco-system partners on joint demand generation sales activities.
Project Manager (Operations) - Robot Business Section, Unmanned Solution Department, Incubation Business
RakutenThe Robot Delivery Business started in 2018, with a delivery experiment on a university campus in May 2019, followed by Japan's first service for general users from a supermarket to a nearby park in September-October of the same year. In August-September 2020, we expanded our services to a glamping facility, and in April 2021, we extended our services from supermarkets to nearby residential areas. Since May 2022, we have been providing regular services around Tsukuba Station for over a year. We have been providing services in the Harumi area of Chuo Ward, Tokyo, in November 2024, and expanding the service area to Toyosu in Koto Ward from September 2026. Thus, We have been promoting improved shopping convenience and last-mile delivery efficiency in urban areas. At Rakuten, we aim to empower society through unmanned delivery and are seeking new members to lead our robot delivery business. In this position, you will primarily take the lead in all tasks related to robots, including the integration between robots and Rakuten's systems, the development and improvement of operations involving robots, and the installation and follow-up service of Rakuten’s delivery management system to stores. Specifically, your responsibilities will include identifying and organizing issues in ongoing services, proposing and implementing solutions in collaboration with robot manufacturers, supporting manufacturers with necessary reviews and procedures for robot operations, assisting in the development of integration between robots and Rakuten's delivery management system, and proposing the introduction of Rakuten's delivery management system and conducting follow-up service during operation to member stores. Responsibilities include developing and improving robot-related operations, defining and documenting requirements for integration between robots and Rakuten’s systems, and implementing Rakuten’s delivery management system at stores and providing post-implementation support. Working in a small team, you'll need to be adaptable and ready to tackle a broad range of challenges. Your role will evolve, with tasks assigned to leverage your strengths and support the team's shifting priorities.
Officer, Customer Service Analyst, Operations
CitibankThe Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities include serving as the single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues; ensuring customer inquiries are answered efficiently and in a timely manner while maintaining compliance with departmental standards; conducting necessary analyses to address client needs; communicating resolutions to clients; developing and maintaining a client portfolio through regular calls and face-to-face interaction as needed; informing clients about problems such as system failures and market issues and providing regular resolution updates; and appropriately assessing risk when making business decisions, considering the firm's reputation and safeguarding Citigroup, its clients and assets, driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. The role provides bilingual Japanese/English support to clients and internal stakeholders across verbal and written communication channels, serves as a key contact for Japan-based clients by handling client calls, meetings and service discussions in Japanese, conducts regular client visits primarily within the Tokyo metropolitan area with periodic travel to regional clients across Japan as business needs require, and acts as a liaison between Japanese-speaking clients and global support teams to facilitate effective communication and issue resolution.
Officer, Investment Banking Analyst, Investment Banking
CitibankThe Investment Banking Analyst is an intermediate level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Investment Banking Analyst also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients. Work with senior Corporate & Investment Bank (CIB) officers and professionals and participate in particular client transactions, projects or assignments as the junior member of the Investment Banking team. Responsible for organizing and analyzing sophisticated financial data used in client proposals and strategic plans. Prepare written recommendations, valuation materials and statistical exhibits for pitches and live deals. Conduct economic/financial research. Evaluate company’s financial performance compared to overall industry and market trends. Build complex financial models for valuation purposes. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Senior Director, Workplace Management @IT Company
JLLThis is a client site-based position with primary location at the client's offices in Tokyo. The role provides leadership to facilities management teams across Japan and Korea, mentors and develops team members, ensures succession planning, and fosters teamwork and collaboration. It establishes and strengthens relationships with client leaders, implements and manages regional and area contracts, and works with regional and global purchasing teams on sourcing strategies. The role delivers services in accordance with the Master Service Agreement and best practices, monitors performance and audits, manages health and safety compliance, oversees financial targets and reporting, and supports governance, compliance, and regional programs.
Director, Japan Custody Country Head, Services
CitibankThe Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position. The role manages a team of Product Managers and/or multiple teams to accomplish established goals and conduct personnel duties for the team, including performance evaluations, hiring and disciplinary actions. It manages the strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product. It supervises day-to-day product management for core products such as product delivery, client experience, and client communication strategies, and helps the team prioritize, negotiate, and remove obstacles to achieve business results. It drives client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients. It develops plans and executes functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units, and provides input into strategic decisions affecting the job family or function within a region or business. It manages client and competitor market research, develops a product innovation roadmap, and addresses fundamental trials of product commoditization to create an advanced set of solutions. It directs and oversees all aspects of program life cycle management, including market demands, technology trends, and the competitive field. It drives achievement of acquisition targets, product financial performance, revenue performance, and expense management goals, and oversees identification and execution of opportunities and gaps in business plans. It develops and communicates a business plan to approach the marketplace, and coordinates and implements team procedures, client problem resolutions, and client management. It leads innovation by working with external partners and alliances to develop products, manage ongoing relationships, and prepare agreements. It appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. It also effectively supervises the activity of others and creates accountability with those who fail to maintain these standards.
Analyst, Coverage Banker, Investment Banking
CitibankThe Investment Banking Analyst is an intermediate level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Investment Banking Analyst also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients. Work with senior Corporate & Investment Bank (CIB) officers and professionals and participate in particular client transactions, projects or assignments as the junior member of the Investment Banking team. Responsible for organizing and analyzing sophisticated financial data used in client proposals and strategic plans. Prepare written recommendations, valuation materials and statistical exhibits for pitches and live deals. Conduct economic/financial research. Evaluate company’s financial performance compared to overall industry and market trends. Build complex financial models for valuation purposes. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.