Engineering Jobs in Japan

EN: ConversationalJP: Native

Technical Support Engineer - Azure Cloud

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. クラウドビジネスに興味はありますか？Microsoft Azure Platformは、お客様にクラウド内に開発・テスト・ソリューションを展開することを可能にしています。投資されハイパースケールに拡大していくインフラ、信頼性に向けた取り組み、そして全世界各地に展開されたデータセンターを有意義に利用し、専用のITインフラを管理する際の労力を減らすことができるMicrosoftの戦略的基盤です。Azureはクラウド市場での成長し続けるリーダーです。お客様の成功を現実のものとし、お客様が購入の決断をする際に差別化の鍵を供給します。このポジションでは、CSS（Customer Service & Support）に属するCommercial Technical Supportの戦略的組織として、クラウド市場で競争に勝つために必要なサポートサービスの定義・実装、Azure VMware Solutions、Azure NetApp Files、SAP/Oracle DB on Azure、Nutanix Cloud Clusters on Azureなど複数のクラウド技術が統合された複雑な技術シナリオにおける顧客課題の解決を担います。また、サービス可用性、品質、障害管理、サブスクリプション管理、使用量と課金の相関分析、コスト効率の高いアーキテクチャ設計などのサービス運用面もサポートします。複数のSTB（Server & Tools Business）製品グループ（エンジニアリングおよびオペレーション）およびBG（Business Group）へ重要な製品フィードバックを提供します。Azure Supportエコシステムの一環として、CTS（Cloud Transfer Service）の専門人材を統合し、特定技術（プライベートクラウド、ストレージ、ネットワーク、顧客環境）に関わる課題解決を主導します。 Azureおよびクラウドサポートサービスの進化の一翼を担い、プラットフォーム拡張に伴い常に新たな技術的チャレンジに取り組む機会があります。オンプレミス製品ではなくサービスとしてのクラウドを支えるサポートを行い、CTS内外の複数のMicrosoftチーム（オペレーション、STBのBG / PG、コマースプラットフォームエンジニアリングチーム等）と密に連携します。 Microsoft Azure Platform上におけるサポート提供を担当し、顧客と連携しながら技術的な課題の解決に取り組みます。顧客対応を通じて顕在化する技術サポート上のPain Point（課題・改善点）を特定し、その内容や詳細をテクニカルアドバイザーおよび社内チームへフィードバックします。Azure Platformのサポート能力を実装・強化するうえで、プロダクトグループ（PG）やAzure Supportability PM（プロジェクトマネージャー）と連携して要望事項の実装を進め、必要な技術面・プロセス面での準備状況を特定し、トレーニングPMやテックリードと協力してサポートチーム全体の対応準備を整えます。必要に応じて技術領域ごとの専門キュー（depth queue）と関係を構築・連携し、顧客インシデントの解決を推進します。評価指標（KPI）には、CPE（Customer and Partner Experience）チームの目標達成、解決またはエスカレーションまでの時間、競合他社と同等の応答時間を実現することが含まれます。継続的なReadinessおよびプラットフォームトレーニングを通じて技術スキルを維持・向上させ、将来のMicrosoftクラウドサポート能力の創出に積極的に関与します. The Support Engineer is responsible for support delivery, working with customers to resolve technical customer issues on the Microsoft Azure Platform. In addition, the Support Engineer will focus on determining technical support Pain areas that they would see while working with Customers and Provide feedback and details to Technical Advisors and Internal teams. The Support Engineer is a critical role in the implementation of Azure Platform support capabilities which includes working with the PG and Azure Supportability PMs (Project Managers) to implement asks; identify technology, and/or process readiness needs, and work with Training PMs and Tech Leads to ensure support team readiness; and, develop relationships with and engage with technology-specific depth queues for customer incident resolution when required. Specific measurements include achieving the CPE (Customer and Partner Experience) team goals, time to resolution or escalation, enabling a response time like competitors; maintaining technical skills through completion of ongoing readiness and Platform training; and, in general participating in the creation of future Microsoft support capabilities for the cloud.

Externalengineeringbackend

Database Administrator - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. (Secondment)

Rakuten Payment, Inc. is part of the Rakuten Group’s FinTech business. We provide payment services such as “Rakuten Pay,” “Rakuten Edy,” and “Point Partner.” Our platform is used by tens of millions of users and processes a large number of transactions every day. As a social infrastructure, our system requires high reliability and availability. In this position, you will support a mission-critical data platform and help evolve our database architecture as the service continues to grow. The Product Development Division is responsible for the full lifecycle of payment systems, including planning, design, development, and operation. We develop and operate high-traffic, mission-critical systems by leveraging the synergy of the Rakuten Group. In this department, we handle the design, management, and improvement of database infrastructure. To support service growth, we promote architecture improvements and cloud migration. As our service continues to grow (more users and transactions), we are accelerating system upgrades and Cloud Shift / Lift (On-Premise to Public Cloud). We are looking for engineers who can go beyond basic operations and contribute to database optimization, scalability improvement, and cloud-native transformation. You will be responsible for the design, management, and improvement of our database infrastructure. This role is not only about operations. You will also work on improving performance and availability for large-scale systems, and be involved in architecture design when needed. Main responsibilities include designing and managing databases for large-scale payment services (MySQL / MariaDB); performing performance tuning and analyzing bottlenecks in high-load environments; planning and executing migration from On-Premise to Public Cloud (AWS Aurora, GCP CloudSQL); designing and improving cloud-native database operations; ensuring data consistency, availability, and security across multiple systems; and working with global teams (including teams in India). This position offers the opportunity to work on data infrastructure for large-scale FinTech services, be involved in the phase of cloud migration from On-Premise, contribute not only to operations but also to architecture design and improvement, make technical decisions related to scalability and availability challenges, and gain experience with multiple database and cloud technologies (MySQL / MariaDB / Aurora / CloudSQL, etc.). The position will be employed by Rakuten Group, Inc. and seconded to Rakuten Payment, Inc.

EN: BusinessJP: Not Required

Senior in-Market Engineer

The GAIL (Get AI Live) program deploys engineers directly into strategic customer engagements to drive real AI adoption and measurable value realization. The GAIL Core Team is the permanent engine behind that program — the stable foundation of institutional knowledge, tooling ownership, and senior expertise that makes every engagement, and every rotating engineer, better than the last. As a Senior in-Market Engineer on the GAIL Core Team, you will own the hardest engagements, set the quality standard for the entire

Structural Engineer

We are seeking a Structural Engineer to join our Building Engineering team. In this role, you will be responsible for structural design on building projects and help drive projects forward in collaboration with engineers across a range of disciplines, including building services design and façade engineering. Working under the Structural Leader, you will be part of a structural team of approximately 27 engineers and contribute to a variety of projects. You will take primary responsibility for structural design work and also participate in client meetings and project delivery. Arup Japan is a multidisciplinary engineering consultancy providing design and advisory services in building services, renewable energy, and related fields. In addition to collaborating with specialists across the Tokyo office, we work with Arup Group offices overseas to deliver projects and develop services through a comprehensive approach.

Externalengineeringfrontend

Frontend Engineer, Mobility City Development

The Mobility City Development team develops a mobility ecosystem in which advanced products demonstrated in Woven City, such as autonomous driving, eVTOL, and micromobility, and Toyota’s broader range of mobility solutions are connected and complement one another to create value for society. The team also develops the platforms that enable this ecosystem, with the mission of deploying these platforms in real-world environments and growing them into sustainable and scalable businesses. Working with mobility operators, municipalities, and Toyota Group partners, the team combines software, mobility, and urban development to create new services that improve how people move and the value of cities. It is developing a product that integrates a MaaS system supporting the delivery and operation of mobility services with an end-user application, with plans to expand its capabilities through integration with other services, systems, and urban infrastructure. This role uses that product to transform real-world mobility experiences in cities. We are looking for a Frontend Engineer who can independently drive the design, implementation, testing, and continuous improvement of the frontend for a MaaS product in development and validation. You will create intuitive, accessible experiences by understanding the needs, workflows, and environments of mobility service users and service providers and operators. You will use technologies such as React and TypeScript to design and implement reusable UI components, integrate APIs, and manage UI state, choosing approaches that balance rapid development during validation with maintainability, future feature expansion, and integration with other services. Working closely with Product Managers, Designers, Backend Engineers, and Business teams, you will translate ambiguous requirements and operational challenges into concrete interfaces, interactions, and functionality. You will propose improvements while communicating technical feasibility and constraints, and enhance usability, accessibility, rendering performance, and error handling through testing and code reviews. You will learn directly from actual service use and operations, translate user feedback and usage data into continuous improvement, take an interest in adjacent areas, respect teammates, and proactively solve problems. You will also use emerging technologies, including generative AI, to improve development speed and quality while taking responsibility for verifying your work.

EN: ConversationalJP: Business

EN: BusinessJP: Not Required

IT Supervisor

Four Seasons Hotel Kyoto is looking for an IT Supervisor. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Administration & General Division, the IT Supervisor works across disciplines to deliver an exceptional experience. Responsibilities include ensuring critical hotel systems, including PMS, POS, accounting, internet, and telephony systems, remain operational and available 24/7; supporting user account administration, access management, system documentation, and troubleshooting; assisting with server maintenance, operating system upgrades, system monitoring, and performance optimization; providing technical support for Front Office, Finance, Human Resources, Sales & Catering, and other hotel applications; diagnosing and resolving hardware, software, network, and system issues; maintaining cybersecurity measures, antivirus protection, backup procedures, and disaster recovery processes; supporting wired and wireless network infrastructure, Active Directory, servers, and security tools; participating in technology upgrades, new implementations, and property-wide IT projects; providing desktop support, software updates, and patch management; assisting guests and meeting organizers with technology-related needs; coordinating with third-party vendors and service providers; supporting mission-critical systems outside regular business hours when required; and performing additional duties as assigned by the Director of IT or Finance leadership.

Externalengineeringsecurity

Security Software Engineer - Platform and Frameworks

The SPEAR team in Apple’s Security Engineering & Architecture organization is hiring a collaborative OS platform software engineer with a drive to improve the security of end user devices. SPEAR is a dedicated team of software engineers with a passion for user security. We work with teams across Apple on targeted projects to improve the security of critical components of our operating systems. We focus on high impact projects ranging from surgical adoptions of memory safety technologies to wholesale refactors that reorient key system components to keep our users’ devices secure. Our work results in major improvements to the security of Apple’s apps and services without compromising the polished user experience over a billion users rely on every day. As a Platform and Frameworks Software Engineer in SPEAR, you will work on collaborative projects with the maintainers of core operating system components to make meaningful and sustainable security improvements. You and your team will deliver well-designed, robust, and maintainable infrastructure and mitigations that eliminate whole classes of software vulnerabilities. Your team’s accomplishments will dramatically accelerate progress on improving the security of our users’ devices. Your work will help set the standard for cross-functional collaboration, thorough testing, and clear documentation. Through the collective efforts of talented engineers like yourself, Apple’s products are the most secure consumer devices on the market. Our mission is to continue to advance the state of the art of end user security. Our goal isn’t simply to be the most secure: we’re working to ensure the safety of every user’s digital life, even against the most malicious and well-resourced adversaries. Each project will involve solving unique challenges while handling the following core responsibilities: efficiently gain familiarity with the design and implementation of existing codebases; contribute to design of application, framework/library, or daemon security hardening projects such as memory safety technology adoption, mitigation deployment, sandboxing/isolation, refactoring, and other approaches as necessary; update existing software codebases or create new codebases as necessary to achieve security goals; implement projects using the most appropriate language, potentially including Swift, Objective-C, or C++; adopt or update unit tests to thoroughly exercise changes and collaborate with QA engineers on functional testing; document changes and new architectural elements, creating training materials required for partner team to maintain changes going forward; and communicate collaboratively and effectively during all project phases.

EN: BusinessJP: Not Required

EN: Not RequiredJP: Business

Cloud Architect / Engineer / Consultant

This role focuses primarily on the digital workplace and transforms the IT environments in which people work. In addition to modernizing traditional endpoint, identity, and collaboration environments, you will help enable new ways of working through the use of generative AI and improvements to the digital employee experience (DEX). You will work end to end, from developing the vision through design, implementation, and adoption. You will establish delivery practices based on AI-driven development and take responsibility not only for introducing technology, but also for shaping a vision around how work will change and bringing it to life. Specific responsibilities include developing visions for digital workplace transformation; creating roadmaps; evaluating return on investment; defining requirements, designing architectures, and driving implementation of endpoint management, identity, and collaboration platforms; using DEX solutions to visualize employees’ IT experiences and improve operations; planning and supporting the execution of business transformation through generative AI; and promoting the standardization of development (AI-driven development) and delivery methods designed around the use of AI. You can be involved end to end, from developing a vision through adoption, and see your own vision become operational and deliver results. You can select the most suitable technologies from multiple solutions, including Microsoft and Google, and participate in transformation projects on a scale of tens of thousands of users and across global organizations. You will also help establish a new delivery model based on AI-driven development. Project examples include integrating an enterprise-wide digital workplace platform for a major energy company; implementing DEX and advancing operations for a major chemical manufacturer; modernizing an endpoint management platform covering tens of thousands of devices for a major materials manufacturer; modernizing a collaboration platform and redesigning its operating model for a major insurance company; and planning and supporting the adoption of a business transformation program using generative AI.

Externalengineeringsecurity

Associate, Technology Audit

As the third line of defense, Internal Audit independently assesses the firm’s governance, risk management and control environment. Our work helps the firm identify control gaps, challenge risk management practices, and support timely remediation of current and emerging risks. Internal Audit provides assurance over the effectiveness of controls across the firm, including business processes, engineering platforms, cyber, data, operational resilience and regulatory risks. In doing so, Internal Audit communicates and reports on the effectiveness of governance, risk management and controls; raises awareness of current and emerging control risks; assesses the firm’s control culture and conduct risks; challenges management’s design and implementation of control measures; and monitors the remediation of identified control issues. Goldman Sachs Internal Audit is organized into global teams comprising business and engineering auditors covering the firm’s businesses and functions, including Global Banking & Markets, Asset & Wealth Management, Risk, Finance, Operations, Engineering, Cybersecurity and other enterprise-wide functions. Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical skills, professional skepticism, and the ability to challenge and discuss risks and control measures effectively with management. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, build relationships, and are able to evolve and thrive in teamwork and in a fast-paced global environment. As a Global Banking & Markets Engineering auditor, you will assess engineering processes, systems, applications and controls that support the firm’s trading, booking, settlement, reporting and risk management activities. The role provides exposure to front-office platforms, data flows, application controls and general engineering controls across the region and globally. The audit coverage may include application entitlements, software change management, system resiliency, data quality, data retention, information security controls, cloud and infrastructure risk, vendor and third-party dependency risk, and the governance of new engineering practices such as AI / GenAI-enabled development and automation. As part of the third line of defense, you will help provide independent and objective assurance over the firm’s control environment. Your work will support management, the Audit Committee, the Board of Directors and Risk Committees in understanding whether key risks are appropriately identified, controlled and remediated. You will contribute to audits that assess how engineering risks are managed across critical business processes. This includes evaluating whether controls are well designed, operating effectively, and keeping pace with changes in business strategy, regulation, engineering practices and the external risk environment. As an Analyst / Associate, you will be a member of an audit team and play an important role in audit planning, execution and reporting. Responsibilities include understanding business and engineering processes, including trading platforms, data flows, system architecture and operational workflows; identifying key engineering, data, cyber, operational and regulatory risks; assessing the design and operating effectiveness of controls; reviewing application controls, entitlement processes, change management, incident management, data quality, data retention and system resiliency controls; evaluating risks associated with cloud platforms, third-party services, automation and AI-enabled development practices; performing data analysis to identify trends, exceptions and control issues; documenting audit work clearly and supporting conclusions with evidence; communicating audit observations and control concerns to stakeholders; and working with global audit colleagues and management to support timely remediation of identified issues.

Engineering Consultant (Offshore Wind)

We are seeking an Engineering Consultant to work on offshore wind power projects that support growth in the renewable energy sector. In this role, you will contribute to the design and advisory services for offshore wind facilities, applying your expertise in areas including structural and geotechnical engineering to advance projects. Reporting to the Japan Group Energy Team Leader, you will join the Energy Team, which consists of approximately 10 members, and participate in projects in a multinational environment while collaborating with engineers and specialists in Japan and overseas. This position also offers the opportunity to address technical challenges in the offshore wind sector and further develop your expertise in renewable energy. The primary responsibilities are design and advisory services for offshore wind facilities.