Jobs in Tokyo
Tokyo is the heart of Japan's job market and home to its most international workplaces. Browse roles across every industry from global startups to established enterprises, many offering visa sponsorship and English-speaking environments.
589 open positions
Refine with filters →Design Manager - Mercari Marketplace
MercariLead end-to-end design hands-on in key areas, while holding overall accountability for experience quality across your scope. Define the experience direction and design quality bar across the Marketplace, and continuously improve them by building out patterns and critique processes with the design system team. Decide what to prioritize among ambiguous business and user problems, and steer the team toward a clear experience strategy. Shape team composition and designer assignments, and take responsibility for overall team performance and health. Lead designer hiring and design the onboarding experience, and support each member's growth and career development through feedback and performance reviews. Partner closely with Product Managers, Engineering Managers, and UX Researchers to shape product direction and influence the roadmap. Identify problems and opportunities beyond your immediate scope, and proactively propose new ideas, concepts, and improvements. Owning experience quality across buyer and seller journeys in a marketplace used by tens of millions and expanding globally. Deciding who takes on which unexplored product areas, and leading the team into high ambiguity with few precedents. Building the systems that let the team balance speed, experimentation, and innovation with a high bar for craft, trust, and usability. Shaping how a growing design organization works, from team composition and hiring to growth and process, while continuing to lead design yourself. Building a team that designs for the Japanese market with strong attention to cultural nuance, trust, and clarity. Raising the team's AI fluency from very different starting points, without lowering the bar for craft.
Principal Engagement Manager
ServiceNowThe Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer.
Chief Concierge
Marriott InternationalResponsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish work. Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Establishes an effective database to be used by all team members for restaurant and local attractions. Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences. Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping). Maintains awareness of cultural differences needed to meet guest's specific needs and requirements. Provides check-in and check-out services and handles reservations when needed. Maintains knowledge of rooms and their locations, services and facilities of the hotel. Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out. Responds to emergency situations using appropriate procedures. Maintains awareness of daily operations and events at the hotel. Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements. Complete and communicates employee schedules. Provides warm welcome and anticipation of guest needs throughout their stay. Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies. Supervises all activities of concierge team. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Ensures concierge team provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.
Senior Account Executive
SAPAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Account Solution Engineer - Human Resources/Media
SalesforceWe are actively hiring in the Solutions department, which supports customer success! The Solutions department assists in proposing our cloud solutions from both business and technical perspectives. Together with Account Executives, we conduct hearings on customer business challenges, create and implement advanced solution proposals utilizing AI and Agents, and present our Vision to customers. We welcome applications from those who want to achieve customer success through proposals directly linked to customer business and management challenges, as well as those who love cutting-edge technology.
Lead Cloud Engineer - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. (Secondment)
RakutenRakuten aims to enrich the lives of people around the world through innovative technology and services. Among its various business pillars, the Rakuten Payment business sector is positioned as a crucial element in pioneering the future of financial services. The Platform and Infrastructure Department is a specialized infrastructure team that supports Rakuten's Payment business. In our team, we play a key role as cloud engineers from the design stage of services, handling a wide range of tasks such as defining non-functional requirements, system design, construction, operation, reporting, and improvement. By managing diverse cloud environments such as Azure, Google Cloud, and Private Cloud, we provide an environment where you can build a broad career and achieve significant professional development. Rakuten Payment business is rapidly expanding, with the introduction of new services and the enhancement of existing ones, leading to an increase in the scope of operations. To support this growth, there is a need to strengthen the management and operation of cloud environments. Therefore, we are seeking an experienced Lead Cloud Engineer who can manage diverse cloud environments, including Azure, Google Cloud, and Private Cloud. As a Cloud Engineer, you will manage multiple environments in Azure, Google Cloud, and Private Cloud, ensuring they are up-to-date with the latest updates and security measures. While primarily focusing on IaaS, you will also handle some aspects of PaaS and SaaS. If you will join as team lead, you will lead the team through the entire process from initial design to operational management, maintaining effective communication throughout. Our workplace is a vibrant environment centered around highly skilled engineers. While we emphasize stable system operations, we also encourage actively challenging new technologies and features. Our goal is to provide highly available and reliable systems through innovative solutions. Team members are encouraged to freely share ideas and pursue the latest technology trends, aiming to deliver cutting-edge solutions. Working in such an environment allows you to hone your skills as a Cloud Engineer and significantly advance your career. After being promoted from a member role to a manager, you will be responsible for the overall management and supervision of the entire infrastructure group. The specific duties assigned after joining the company will be determined based on your technical level. Example: Junior : Responsible for operational tasks. Middle: Responsible for projects with other members. Senior: Responsible for project management and promotion. Opportunity to apply the latest public cloud technologies to real-world services. An environment that supports continuous skill development. Actively encouraged to participate in conferences both domestically and internationally. Up to 20% of working hours can be allocated for self-improvement. Certification acquisition is recommended, with costs covered by the company. Opportunities to attend external training sessions.
Sr Manager Strategic Marketing, WCH, China & Japan
Johnson & JohnsonAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Senior Manager Strategic Marketing, WCH partners with platform and priority market leaders to support clarity, consistency, and execution of brand strategy in key growth geographies. The role helps connect global brand strategy with priority market needs, enabling strong brand presence, coherence, and aligned market execution across MedTech Surgery platform portfolios. This role focuses on supporting priority market needs and brand stewardship—helping markets execute strategic priorities while respecting and communicating local context and requirements.
Solution Engineering - Endpoint, Scale & Strategic Initiatives
MicrosoftWith the proliferation of generative AI and AI Agents, companies are being asked to transform their ways of working on an unprecedented scale. The success of AI utilization is determined not by the models themselves, but by the endpoints, identity, security, and cloud infrastructure that enable safe and large-scale use of AI. PCs and virtual desktops are no longer just devices; they have evolved into platforms where Copilots and AI Agents execute tasks and collaborate with humans. The Endpoint Solution Engineering team supports customers in building their AI utilization infrastructure and modernizing endpoints, focusing on Windows 365, Azure Virtual Desktop, Microsoft Intune, and Microsoft Entra. We are not just a technical proposal organization; we are a technical sales organization that leads corporate transformation by envisioning new ways of working in the AI era together with our customers and realizing new business models utilizing Copilots and AI Agents.
HRBP Assistant - Mercari
MercariThe HRBP Assistant works closely with HRBPs on organizational operations, talent issues, and daily operations, allowing for involvement in a wide range of topics related to business, organization, talent development, and the implementation of HR systems and organizational management. This role is not just about support; it is about capturing organizational changes at the forefront and supporting the growth of people and the business. As this position is designed to gain experience for future success as an HRBP, it offers a significant growth environment for those who want to challenge themselves in HR, wish to be deeply involved in business and organization as an HRBP in the future, and want to develop the ability to address issues related to people and organizations through practical experience.
Digital Transformation Lead
Thermo Fisher ScientificAt Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world. This role is the Digital Transformation Lead for Japan Digital & IT, partnering with business leaders to accelerate business growth and operational excellence through Digital, AI, automation and data-driven innovation. The primary focus is leading business transformation across Commercial, Customer Service, Field Service Engineering, Supply Chain and Shared Services rather than traditional ERP, infrastructure or application support. The role works closely with customers and frontline teams to identify opportunities and deliver measurable business outcomes. During the first 12 months, the successful candidate will also participate in a structured leadership development plan to prepare for the Director, Japan Digital & IT role, including exposure to governance, financial management, people leadership and regional collaboration.