Jobs in Tokyo

Head of Facilities Operations - North Asia

The Head of Facilities Operations, North Asia is a proven corporate real estate professional with an exceptional customer service focus. Reporting to the Head of Places - North & South Asia, you will lead campus and multi-site operations across a diversified portfolio in Japan and South Korea. You will work with Apple business functions and customers at all levels, including management reporting. Leadership and accountability for all Places Operations activities within North Asia, encompassing offices in Japan and South Korea. Partnering with Apple LOB, Places and their nominated internal/external vendors/partners. Portfolio management & space planning. Hands-on provision of comprehensive Facilities soft & hard services. Driving service excellence of appointed IFM contract partner, ensuring vendors compliance with agreed KPIs, SLAs and important metrics. Input to in-GEO OPEX planning and budgets. Manage Places commercial obligations e.g. Lease, Utility & Vendor payments. Promote consistency in site services and resources aligned to Places best-practice. Manage single to multiple, simple to complex, facility initiatives and programmes. Adherence to the use of established protocols, tools & processes strong compliance. Participate alone, or in team, for facility strategy presentations to Places customers. Support development of tools, standards, policies, guidelines and processes related to NA operations. Advising and driving improvement changes in Places.

Externalengineeringother

Senior MEP Engineer (Electrical)

We are seeking an experienced Senior MEP Engineer (Electrical) to join our Building Engineering Team. As part of a multidisciplinary team of approximately 30 engineers, you will deliver electrical building services design across a variety of building projects while collaborating closely with specialists in Mechanical Building Services, Structural Engineering, Façade Engineering and other disciplines. Arup Japan provides design and advisory services across building engineering, renewable energy and related sectors. In addition to collaborating with specialists across the Tokyo office, you will work with colleagues throughout Arup’s global network to deliver projects and develop services through an integrated and holistic approach. As an experienced electrical engineer, you will contribute not only through technical design delivery but also through multidisciplinary coordination, technical problem solving and project leadership. Key responsibilities include delivering electrical building services design across a range of building projects; coordinating and collaborating with specialists in Mechanical Building Services, Structural Engineering, Façade Engineering and other related disciplines; preparing electrical design calculations, specifications, drawings and technical reports in accordance with Japanese regulations, technical standards and related codes; liaising with clients, authorities, contractors and other external stakeholders; supporting submissions, approvals and technical queries during design and construction phases; participating in site inspections, technical reviews and design audits as required; contributing to project planning, resource management and programme delivery to achieve quality, cost and schedule objectives; and supporting project delivery through collaboration with both Tokyo-based and overseas Arup teams.

EN: Not RequiredJP: Business

Manager, Order Management SME (Subject Matter Expert) (Order Center, Inventory Allocation)

You will apply your specialized knowledge of order management to improve operational quality and productivity. You will also identify operational issues and risks, lead the development and implementation of improvement measures, and oversee the standardization, optimization, and continuous improvement of order processes. In addition, you will work with relevant departments to ensure the smooth operation of processes from order receipt through shipping and billing. Key responsibilities include reviewing the contents of purchase orders (data) and providing expert support for order processing; managing and administering policies, procedures, and controls for order operations; analyzing order operations data, managing KPIs, and preparing reports; leading projects to improve business processes; administering the order management system and proposing improvements; creating and updating operational manuals, procedures, and knowledge bases; providing education, training, and operational support to team members; handling and helping resolve exceptional or complex cases; and coordinating and collaborating with Sales, Finance, and Logistics.

[Innovative Medicine] Associate Director, Government Affairs, Policy & Patient Advocacy Japan

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. The Government Affairs & Policy (GA&P) team at J&J Innovative Medicine plays a leading role in advancing access to innovative medicines and shaping a policy environment that fosters innovation. Working alongside talented colleagues from diverse backgrounds, you will help tackle some of Japan’s most pressing healthcare policy challenges and make a meaningful difference for patients, the healthcare system, and society. As part of our commitment to putting patients at the center of everything we do, the team is expanding its capabilities to integrate the patient voice into policy shaping and patient access. This newly designed role offers a unique opportunity to build and lead Patient Advocacy in Japan while contributing to core GA&P priorities. The qualifications below reflect the capabilities we aspire to. We do not expect candidates to meet every requirement from day one; rather, we welcome individuals with the ambition, curiosity, and determination to learn quickly and grow into the role. If you are excited by the opportunity to make a meaningful difference as part of a talented, purpose-driven team, we would be delighted to hear from you. The Government Affairs & Policy function plays a pivotal role in improving patient access to innovative medicines by proactively engaging policymakers, regulatory bodies, industry associations, and patient communities. It navigates wide-ranging cost-containment measures, geopolitical dynamics, and rapid policy shifts, requiring agile and forward-looking strategies. This position combines two responsibilities. First, under the direction and guidance of the Director, the role will contribute to policy shaping strategy and related actions, including policy analyses on the NHI drug pricing system, CEA, and assigned therapeutic area(s) (TAs). Second, the role will lead Patient Advocacy in Japan, building trusted relationships with patient organizations, understanding patients’ unmet needs and access barriers, and translating these insights into policy shaping and access strategies to improve patient access to innovative medicines. Government Affairs & Policy responsibilities include working with the Director to develop policy-related strategies, goals, and outcome-based action plans; working with the IMAT team and cross-functional teams to deliver outcomes; proactively working with internal and external stakeholders on pricing, regulatory, CEA (Japan HTA), and patient access matters relevant to J&J IM in the current and future market; developing narratives and materials with a deep understanding of target stakeholders in both Japanese and English; working closely with Asia Pacific regional and global teams to maximize the value and impact of actions; and enhancing J&J IM’s presence and reputation in GA&P through collaboration with external stakeholders, including industry associations. Patient Advocacy responsibilities include developing and executing the Patient Advocacy strategy for Japan, aligned with GA&P and business priorities in key disease areas such as oncology, immunology, and neuroscience; building, maintaining, and strengthening long-term, trusted relationships with patient organizations, patient advocates, and other patient-related stakeholders; identifying patients’ unmet needs and access barriers and incorporating patient perspectives into policy shaping, access, and external engagement strategies; championing the patient voice within J&J IM Japan and creating opportunities for the organization to learn directly from patients; collaborating with Medical Affairs, Market Access, Communications & Public Affairs, Business Units, and Global/AP Patient Advocacy teams to ensure aligned and impactful engagement; partnering with Compliance, Legal, and Finance to establish and implement frameworks and processes that ensure engagement with patient organizations is ethical, transparent, non-promotional, and compliant with company policies and applicable industry codes; representing J&J IM Japan externally on patient advocacy and patient access topics; and sharing best practices with regional and global Patient Advocacy communities.

EN: Not RequiredJP: Business

Manager, Master Data Process SME (Subject Matter Expert) (Customer Master Registration Process Development)

As the person responsible for managing customer and product master data for the residential air conditioning business, you will ensure data accuracy, completeness, and consistency, and establish and operate an appropriate management framework. You will also drive the transfer of master data and related operations as sales and after-sales service activities transition to in-house operations, and develop a management foundation that can be operated sustainably. In addition, you will strengthen data governance and continuously improve data quality while ensuring alignment with related operations spanning sales through after-sales service. You will also work with relevant departments, including Sales, Service, Logistics, Accounting, and IT, to lead the resolution of master data management issues and the day-to-day operation of these processes. Your main responsibilities will include overseeing the registration, modification, consolidation, deduplication, and deactivation of customer information, including customer, dealer and business partner, and service customer records, to maintain the accuracy and consistency of customer data. You will manage the registration, modification, and discontinuation of product codes, model numbers, product attributes, and sales- and service-related information for residential air conditioning equipment and related products and parts, ensuring the consistency of product information required for sales and after-sales service operations. You will assess the master data, management rules, and work procedures held and operated by existing service providers, and drive data migration, cleansing, mapping, and validation through to stable operations after migration. You will establish workflows, authority and responsibility assignments, data quality standards, and operating procedures for master data registration, modification, approval, and discontinuation, and ensure their adoption across relevant departments. You will manage the integration and consistency of master data across related systems, including ERP, sales management, CRM, and service management systems, and drive responses to data issues, root cause analysis, implementation of preventive measures, and continuous improvement using KPIs.

EN: BusinessJP: Not Required

Externalhrother

People Business Partner Leader, APAC Sales

At Apple, we’re a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it. Join our People Team and help support the extraordinary talent it takes to make extraordinary products! In this role you will lead the People Business Partner team in driving and implementing People strategies for APAC Sales team. This role will act as key advisor to senior business leaders and working together with respective client groups in in driving people strategy, organisational effectiveness and culture transformation in alignment with global and regional objectives. In addition, this role will act as Japan & Korea People Site leader working closely with cross Line of Business PBP and site leadership team to build community and connection across all lines of business. You will be an agile ambassador of the Apple culture. You will work closely with local, regional and global business leaders as well as all other People functions flexing your style between strategic and operational execution. This is an exciting opportunity to join a fast paced, energetic team working as trusted advisors to senior leaders. This role represents a key partnership opportunity to inspire change, results and excellence. You will play a key role as part of the APAC People Business Partner leadership team.

Externalengineeringother

Senior Principal Solutions Architect (Hyperscale AI Infrastructure, Professional Services)

When customers need consultative IT expertise, there is no one they can rely on more than us to drive human progress through technology. The Solutions Architecture team within Professional Services specializes in package customization and integration, as well as end-to-end solutions for specific industries. Through close consultation with customers and detailed analysis, we build new IT systems or modernize existing ones to support their strategic, operational, and financial goals. Would you like to do the best work of your career and make a significant impact on society as a Senior Principal Solutions Architect on the Solutions Architecture team? This position is based in Tokyo. As a Senior Principal Solutions Architect, you will provide technical leadership from the presales stage and use a consultative approach to gain a deep understanding of customers’ overall business goals. You will then translate their business requirements into concrete systems and applications for complex technology solutions. You will create and lead the presales opportunity assessment process, develop architecture designs, strategies, and plans, and lead technical customer engagements. You will build and maintain strong customer relationships to identify additional business opportunities within existing accounts. You will lead quality assurance activities on large-scale projects and may manage, coach, and train staff on engagements involving numerous technical personnel. You will have in-depth knowledge of Dell Technologies products, integration capabilities, and related environments, and stay up to date with the latest industry trends. You will lead presentations for executive-level customers.

Externalengineeringsecurity

Identity Professional Service Senior Consultant

Lead enterprise-wide deployments of the complete Identity Security platform across SaaS, hybrid, and multi-cloud environments. Conduct strategic discovery workshops to gather requirements, establish success criteria, and design end-to-end identity security architectures aligned with multi-cloud environments, modern compliance standards, and Zero Trust principles. Work directly with customers to configure, integrate, and test identity security solution modules across Windows, Unix, Active Directory, cloud IDPs, and hybrid infrastructure (AWS/Azure). Guide clients through enterprise platform modernization, including complex maintenance windows, product upgrades, and transition paths from legacy self-hosted architectures to unified cloud-native platform services. Build deep executive and technical relationships to act as a trusted identity advisor. Develop value-driven platform roadmaps that accelerate feature adoption, expand security posture, and achieve long-term customer business goals. Guide clients through seamless onboarding and post-transition expansion phases. Act as the internal voice of the customer to advocate for platform enhancements, features, and feedback across R&D, Product Management, Support, and Sales teams. Perform comprehensive platform health checks, monitor overall security posture and usage analytics, and provide proactive guidance on emerging identity security trends to accelerate risk reduction. Establish regular review cadences (weekly, monthly, quarterly) to track key health metrics and KPIs, presenting clear, business-oriented platform status updates to both technical teams and C-level executives. Create end-to-end platform architecture blueprints, technical documentation, deployment summaries, and knowledge transfer sessions to enable long-term operational self-sufficiency for client teams.

EN: BusinessJP: Not RequiredVisa: Not Available

Externalengineeringother

Developer Relations Manager, Agentic AI — Japan

We are looking for a Developer Relations Manager to help developers in Japan build, optimize, and deploy generative AI and agentic systems using NVIDIA technologies. You will work directly with AI-native companies, model builders, startups, and enterprise engineering teams. Your focus will span AI agents, agent harnesses—the software that manages agent execution, tools, and state—and the models and infrastructure that power them. This is a hands-on technical role combining developer engagement, software development, developer education, and ecosystem strategy. Initial priorities will focus on AI Native and Agentic AI, with opportunities to expand into financial services as developer demand grows. Build technical relationships with developers, founders, and engineering leaders across Japan’s AI ecosystem, finding opportunities for NVIDIA technologies to address their needs. Help developers build and improve agentic applications, including tool use, orchestration, retrieval, memory, evaluation, and reliable execution. Support adoption of relevant NVIDIA technologies, including Nemotron, NeMo, CUDA-X libraries, and OpenShell, matching the technology to each developer’s workload. Create and maintain runnable demos, sample applications, integration guides, tutorials, and hands-on labs that help developers move from experimentation to deployment. Deliver technical workshops, talks, office hours, and community programs in Japan. Work with NVIDIA engineering, product, solutions architecture, and account teams to resolve technical barriers and translate developer feedback into product improvements. Help teams assess model quality, latency, throughput, cost, and operational tradeoffs. Extend successful approaches within the financial sector, working with domain specialists on data privacy, security, governance, and operational requirements. Measure progress through active developer adoption, successful integrations, repeat engagement, and resolved technical issues.

EN: BusinessJP: Not Required

Executive Assistant / エグゼクティブアシスタント

Marriott International

Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information. The role includes providing documentation and reporting support, supporting correspondence, providing exceptional customer service, and handling additional responsibilities. This includes assisting managers with reports and presentations; attending, transcribing and distributing meeting minutes; maintaining files; providing administrative support; composing and distributing correspondence; answering department phones; acting as a receptionist; sorting and distributing mail; ensuring customer satisfaction and service quality; handling VIP amenity requests; signing for managers with specific permission; communicating and monitoring safety procedures; coordinating activities; gathering information to manage projects and resolve problems; and updating executives and peers in a timely manner.