Jobs in Tokyo
563 jobs in Tokyo open to English speakers, updated 25 October 2026.
Tokyo is the heart of Japan's job market and home to its most international workplaces. Browse roles across every industry from global startups to established enterprises, many offering visa sponsorship and English-speaking environments.
Refine with filters →Associate Market Researcher (Disability Hiring)
SalesforceThe Associate Market Researcher is a position within the market intelligence team that continuously researches the latest trends in the IT, AI, and SaaS markets surrounding Salesforce, supporting internal decision-making and business activities. The main tasks include investigating domestic and international IT-related news and product announcements, collecting event and conference information, creating reports, updating internal dashboards and existing content, and updating the knowledge of the internal AI agent. AI tools such as Slackbot and Claude will also be utilized for information gathering and organization. Advanced expertise is not required at the time of joining. With the support of the team, you will start by handling information gathering and updating existing content, gradually expanding your responsibilities. Tasks will be broken down into units, and the approach will be flexibly adjusted through consultation. Communication will primarily be online and asynchronous.
Operations Manager (Japanese Speaker)
Marriott InternationalResponsible for assisting in successfully executing all operations in the hotel Operations departments, which may include Front Office, Housekeeping, Food and Beverage/Culinary, and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads a specific team while assisting with meeting or exceeding property goals. Ensures that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service. Understands employee and guest satisfaction results and develops game plans to address areas of need and expand on strengths. Ensures that the team has the capabilities to meet expectations. Leads by example, demonstrating self-confidence, energy, and enthusiasm. Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Follows property-specific second effort and recovery plans. Publishes all guest satisfaction results in a timely fashion, including all guest satisfaction forms, comment cards, and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates and updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists and teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Provides excellent customer service by being readily available and approachable for all guests. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department requests. Ensures all team members meet or exceed all hospitality requirements. Assists in performing the required annual Quality audit with GM and RD. Ensures a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Ensures orientations for new team members are thorough and completed in a timely fashion.
Assistant Marketing Manager
IHG Hotels & ResortsThe main job responsibilities include updating the company website and OTAs (Online Travel Agents), managing and promoting the official company social media accounts, creating and managing content such as advertisements and promotional materials, drafting and distributing press releases, handling media and influencer relations, planning and managing photo shoots, supporting data analysis for customer attraction promotion, and providing support for the sales and marketing department as well as the entire hotel.
Marketing Head, Apple Services - Japan
AppleImagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. If you bring passion and dedication to your job, there's no telling what you could accomplish. Apple’s employees are dedicated to making the best products on Earth, and to leaving the world better than we found it. We are looking for a multifaceted, highly motivated Marketing & Growth Lead with a subscription marketing and leadership background to join our Services team for App Store and Apple Media Products –including Apple Music, Apple TV+, Apple Books, and Apple Podcasts in Japan. You will be leading a team of marketers, as well as driving product adoption, engagement, and retention across a variety of subscription businesses. You’ll make sure our marketing programmes are executed to the highest standards and with the maximum effect, focusing on our owned and partner channels as key drivers for growth. Lead a team of highly skilled brand and content marketers to develop and drive awareness across Apple Services. Drive growth across Apple Services through acquisition, user engagement, and churn reduction via multiple channels such as Strategic Partnerships, Performance, CRM, and Affiliate marketing. Collaborate with a broad range of internal partners to ensure all programmes and campaigns are well structured and aligned with business objectives. Analyse and optimise all projects and campaigns to find opportunities to grow based on customer insights that are aligned with Apple values. Prepare and present recommendations, reports, and findings from experimental data all the way up to the executive level to help develop programs.
[Innovative Medicine] R&D, Lead Site Contract Manager, Site Engagement Group, Contract & Grants, Global Development
Johnson & JohnsonAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Responsible for the development and analysis of site contracts including but not limited to drafting, negotiating, and finalizing agreements related to clinical trials and/or overseeing a Clinical Research Organization responsible for contract negotiations. The lead will assist with training of staff, facilitating clear and concise communications and assist Analysts with resolution of contracting and study related issues. In addition, the lead will provide project management and oversight to internal and external stakeholders as required and support to the clinical team in the pricing, planning, execution and control of contracts. Exemplary customer focus with vision to drive solutions. This is not an exhaustive, comprehensive listing of job functions. Other duties may be performed as assigned.
TDI - Production Engineer, Japan – Assistant Vice President
Deutsche BankWe are seeking an experienced Japanese-speaking Functional production support role with strong expertise in Fixed Income post-trade processing, settlements, and securities operations within the Japanese market. The Senior Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/ full ownership of Production platforms, Senior Engineer is required to ensure environment stability, expeditious and timely resolution of Production issues, ensuring minimal downtimes and continuity of services. Further the Senior Engineer investigates, proposes and implements various solutions, standardizing where possible, to ensures stability and reliability of the application platforms. The person performing the role may lead delivery of other members of the team and controls their work where applicable. Engage in 24 hours follow-the-sun Production Support model (including on-call responsibilities). Act as an escalation point for user issues and requests within the stream and report issues to senior management. Supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures. Works with Delivery Services eg (Fabric, Infrastructure) on improvements to service availability and resilience. Owns the logs that track manual tasks, remediation and system improvement. Second line of defence for Incident Management – gathering data for investigation and identification of root cause through to resolution. Defines and creates Run Book entries and knowledge articles based on incidents experienced in the production environment. Drive the development and implementation of the tools and best practices needed to provide effective support. Carries out deep technical analysis of the production to identify performance, stability and resilience enhancements. Assists in design and creation of NFRs through identification of further requirements. There is a significant amount of day to day relationship management involved in this role in order to provide excellent service, concentrating especially on the values core to the bank. Work with wide cross section of teams, including SL3, Development, QA and central platform teams, to effectively manage their expectations. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Assesses, analyses, develops, documents and implements changes based on requests for change. These could be technical and/or functional solutions as provided by Development and/or other Production Engineers ensuring segregation of duties. Configure the application in response to business and/or technical problems and in accordance with provided data. Investigates problems in systems, processes and services. Ensures PIR reporting and Root Cause Analysis. Assists with the implementation of agreed remedies and preventative measures. Attends Program Meetings to prioritize owned stability and performance enhancements as identified in production. Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. May carry out early life support activities such as providing support advice to initial users. Builds and maintains list of NFRs and ensures adherence through design forums. Reviews requirements and specifications and defines test conditions. Analyses and reports on test activities and reports risk and issues associated with own work.
AI Support Engineer - Tokyo (Weekend Shift)
OpenAIOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday).
Forward Deployed Engineer
TenstorrentTenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Forward Deployed Engineer to own the technical outcome of the AI Hardware systems we build with our customers. You will work alongside customer engineering and operations teams to make complete systems work in production or near-production environments. This engineering role spans hardware and software integration, deployment, validation, automation, debugging, and ongoing operations. You will contribute to customer deployments, establish reliable operating procedures, and drive customer systems through resolution until they work as intended. This role is Hybrid, based out of Tokyo, Japan. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.
Senior Facility Manager
JLLThe Facility Manager is responsible for providing a good working environment for clients. This person will handle all facility-related tasks and ad-hoc requests, as well as financial tasks at the office located in Tokyo. Daily communication with clients based in Australia and India, along with regular coordination with the Japan representative in Tokyo, will be a key part of this role. The position involves providing daily on-site operations support to the Infosys Japan office. Responsibilities include welcoming guests, setting up and cleaning meeting rooms after use, managing mail and courier services, arranging ID cards for new hires, requesting printing to the India office, and returning or disposing of resigned employee ID cards. The role also includes managing pantry services such as beverage orders, ensuring timely replenishment and proper disposal, supporting BCP plans and emergency supplies arrangements, and conducting inventory checks. Additionally, the Facility Manager will arrange preventive and planned maintenance for items such as UPS units, air conditioning, cleaning, lighting, and pest control, with most assets being managed by the landlord. The manager will track and maintain preventive and planned maintenance of the office, provide proper repair arrangements for Infosys assets, and manage communication with vendors and the landlord who provide services. The role also involves maintaining and ordering office supplies and stationery. In terms of finance, responsibilities include creating purchase orders, managing leasing and FM services-related invoices, and handling 10-15 invoices. The Facility Manager will monitor and respond to emails and inquiries related to office services and assist with any other facility or workplace services-related activities as requested by the client. Support for projects will be needed as required, especially with an expansion planned for next summer. Event responsibilities include supporting all-hands events every quarter, the year-end party, annual fixed asset verification, escorting vendors when they access HR/FIN/IT rooms, and providing Ariba support mainly for vendor registration language assistance.
BSO ECIF Lead Asia
MicrosoftThe Asia BSO ECIF Lead owns the operational engine of Asia’s End-Customer Investment Fund (ECIF) program - the win-room operations, vendor management, program routing, end to end process management, and execution hygiene that keep ECIF spend compliant, timely and well-governed across the region. Working alongside the Regional ECIF Controllers, the role converts governance policy into reliable day-to-day operations: it sets the operating standards for ECIF processing, equips the Area Win Room (AWR) vendor teams to guide case requestors, and together with the win room vendors, act as the collective first line of compliance for how ECIF is requested, approved and executed. Responsibilities include setting operational standards, managing program routing rules, driving process efficiency, ensuring execution excellence, and enabling case-requestor community.