Jobs in Tokyo
563 jobs in Tokyo open to English speakers, updated 25 October 2026.
Tokyo is the heart of Japan's job market and home to its most international workplaces. Browse roles across every industry from global startups to established enterprises, many offering visa sponsorship and English-speaking environments.
Refine with filters →Legal Team Members - Corporate Legal Section, Legal Department, Group Compliance Supervisory Department
RakutenRakuten Group provides more than 70 services across a wide range of fields both domestically and internationally, including internet services such as e-commerce, travel, and digital content; fintech (financial) services such as credit cards, banking, securities, electronic money, and smartphone app payments; mobile services such as mobile carrier operations; and professional sports. By organically linking these services through a membership system centered on Rakuten members, we have formed a unique “Rakuten Ecosystem” unlike any other. The Legal Department provides support for Rakuten Group’s wide range of services—including e-commerce (such as Rakuten Ichiba and Rakuten Travel), digital content, and entertainment (including the use of AI)—by offering legal consultation and contract management, as well as conducting legal reviews and making proposals regarding the launch of new services, acquisitions, and organizational restructuring. As a partner to the business divisions, we uphold the mission of “Passionately drive Rakuten’s innovation with fairness and accountability.” Guided by a commitment to fairness and accountability in driving the Rakuten Group’s innovation, we constantly pursue the “best solution” for the business with professional pride and curiosity. Through negotiations with overseas business partners and collaboration with diverse members within the Group, there are abundant opportunities to engage with foreign laws and English-language contracts. We are hiring to strengthen our organization in response to business expansion. As our company transitions from being a user of generative AI to becoming a developer and provider, the demand for handling AI-related projects is increasing. Due to a shortage of legal team members specializing in AI support, we are seeking to hire individuals interested in the AI business. This position involves providing legal support for the development and delivery of ‘Rakuten AI’ and large language models (LLMs), allowing you to play a role in bringing cutting-edge technology to society. As part of the Rakuten Group, with its diverse business portfolio and customer base, you can contribute to creating new value through AI. You’ll experience the thrill of independently devising and implementing contract terms and response strategies to bring business initiatives to fruition—often while collaborating with global development teams in English—to address challenges for which there are few precedents. This environment allows you to hone your expertise in AI legal affairs and your problem-solving skills to drive the business forward through these challenges. As a member of the AI & Data Legal Group within the Corporate Legal Department, you will be responsible for providing legal support related to the in-house development and use of AI, as well as the external provision of AI services, and for promoting AI governance. You will collaborate with related departments, such as Intellectual Property and Information Security, and communicate with business unit members from diverse backgrounds, including those at overseas locations, to carry out your duties. Taking into account technological advancements and trends in domestic and international laws and regulations, your role will involve not only responding to individual inquiries but also proactively examining and proposing the Company’s response policies and internal rules. Upon joining the company, you will primarily be responsible for contract review and legal consultation regarding the development, use, and external provision of AI; researching domestic and international AI-related laws and regulations, and examining and proposing countermeasures based on their impact on business operations; and supporting the development and implementation of AI governance policies and internal rules in collaboration with relevant departments. You will also have frequent opportunities to participate in discussions with product managers and engineers. In addition, you may be involved in M&A and intra-group restructuring, including examining transaction structures, conducting negotiations, drafting and reviewing contracts, and collaborating with external experts; corporate governance and commercial law, including providing legal support for the operation of board of directors and shareholders’ meetings at Rakuten Group, Inc. and its group companies, preparing disclosure documents, and providing legal services related to stock options; and providing legal services to corporate departments such as Human Resources, Labor Relations, General Affairs, Accounting, Finance, and IT. The Corporate Legal Department has 7 employees, including 1 in the AI & Data Legal Group. Employees are primarily in their 20s and 30s, and the ratio of new graduates to mid-career hires is 1:3. Average overtime is approximately 20 hours per month and may vary depending on caseload and other factors. Mid-career hires with diverse backgrounds—including those from law firms and those with in-house legal experience in other industries—are thriving in their roles. Some employees have been promoted to manager positions after joining the company. The Legal Department fosters an open and transparent environment where members ranging from young professionals to veterans with diverse backgrounds engage in flat, candid discussions with one another. Examples of career paths include an employee gaining approximately two years of experience in the Legal Department after joining the company and subsequently being promoted to manager, and another employee handling Rakuten Ichiba and Rakuten Travel in the Business Legal Affairs Section before transferring to the Corporate Legal Affairs Section, broadening their expertise and proactively working on process improvements. In the future, to allow you to gain a variety of experiences, your responsibilities may change, including a transfer to another legal team.
Online Seminar for the Operations Division for 2028 Graduates
CitibankCiti will hold an online seminar for the Operations Division for students graduating in 2028. Current employees from the Operations Division will speak at the event, introduce their respective departments, and take part in a roundtable discussion. Date and time: Monday, November 16, 2026, 3:00–4:30 p.m. (JST). Format: Online. Anyone with even a slight interest in our Operations Division is welcome to attend!
Success Specialist
SalesforceA Success Specialist is an expert who maximizes the value of Salesforce products and accelerates customers’ business growth and transformation. Drawing on deep expertise in business, industries, and products, they build strong partnerships with customers and serve as a guide to help them achieve business outcomes (ROI) that exceed their investment in Salesforce. Success Specialists have deep expertise in one or more products (Clouds) and provide strategic guidance to customers with complex, large-scale environments, such as multi-cloud deployments. They deliver the right support for each stage of the customer journey, from onboarding and advanced feature adoption to advice that drives organizational transformation. They also participate in internal strategic programs and feed insights gained from supporting specific customers back into the company, improving standard support frameworks and helping more customers with shared challenges find solutions. Success Specialists work with customers of varying sizes, industries, and levels of product adoption. We are looking for people who are knowledgeable about both products and industries, can engage with customers as partners on equal footing, and are passionate about transforming businesses through the power of AI and digital technology. We are seeking Success Specialists with skills or experience in one or more of the following Salesforce product families: Sales Cloud, Service Cloud, Salesforce Platform, Marketing Cloud, Commerce Cloud, Industry Clouds, Tableau, MuleSoft, Data 360, and Slack. You will work with key customer stakeholders to clarify the goals they want to achieve and, based on their current situation, advise them on how to accelerate progress from both business and technical perspectives. To help customers make the most of Salesforce products in large, complex environments, you will recommend optimal approaches based on recommendations and best practices, and resolve obstacles to adoption. For customers in the early stages of implementation, you will create a plan (roadmap) that provides the shortest path to their business goals and help them realize results quickly. You will analyze the gap between their current and desired states and develop a concrete, actionable adoption scenario (Success Path), including a timeline for achieving their goals and a user training plan. You will identify potential risks that could prevent customers from achieving their goals as early as possible, and work with relevant teams to develop and implement effective mitigation plans. You will closely share information with related departments, such as Sales and Customer Success Managers (CSMs), and make the most of internal resources to support customer success from multiple angles.
F&B Admin Assistant
Marriott InternationalEnter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Reference Data Analyst, Data and Regulatory Operations
CitibankThis is an entry-level to junior opportunity within Citi's Data and Regulatory Operations team in Tokyo, focused on maintaining the accuracy of security, pricing, and account data that supports financial operations across the business. In this role, you will apply your Japanese reading skills to interpret prospectuses and securities documents, and use English to coordinate with international teams — both skills used in practical, day-to-day tasks rather than as standalone requirements. No prior experience in reference data is required; what matters is attention to detail, comfort with structured data work, and the ability to communicate across teams. Responsibilities include registering and maintaining security, pricing, and customer account data across multiple systems, checking for accuracy and completeness at each step; reading Japanese-language prospectuses and securities offering materials to extract relevant data points for reference data entry and upkeep; communicating with international operations and system teams in English to align on data processes and resolve discrepancies in a timely manner; spotting data quality issues and taking steps to correct them; sharing knowledge and providing clear guidance to less experienced team members; tracking assigned project tasks and coordinating with team members to meet agreed timelines; and promptly flagging compliance or control concerns to ensure day-to-day data decisions remain within applicable regulatory and policy standards.
SRE/DevOps Engineer, Platform Reliability Engineering Group - Cloud Services Department (CLSD)
RakutenThe Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units. The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation. We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives. The Platform Reliability Engineering Group in the Cloud Services Department manages Gateway, CDN, and Security services, such as the APIC gateway, CDN, and external proxy, that empower services throughout the entire Rakuten Group. We are scaling our infrastructure and reliability capabilities, and we are looking for hands-on engineers to join our multicultural team and help build and operate mission-critical services at enterprise scale, with high quality and SLAs, under a tremendous amount of traffic. As an SRE/DevOps Engineer, you will design, build, and operate the infrastructure, tooling, and automation behind our platform, and own the reliability and operational health of the services you support. We are looking for someone with hands-on experience owning production reliability and a passion for automation, observability, and operational excellence. Your work will include developing, maintaining, and optimizing Ansible playbooks, and ensuring consistent and reliable server configurations across environments; designing, implementing, and maintaining CI/CD pipelines, and collaborating with development teams to integrate automated testing, deployment, and monitoring; building, deploying, and managing containerized applications with Docker, and designing and managing Kubernetes clusters for scalability, reliability, and security; managing production servers for high availability, performance, and security, including Squid proxy servers for caching, filtering, and optimizing network traffic; monitoring server health, participating in on-call rotations, responding to incidents, and driving issues to root cause and permanent fix; owning SLO/SLA targets, improving observability and resilience, and contributing to post-mortems and continuous improvement; and partnering with software engineering teams and architects to promote shared ownership of production reliability.
[MedTech] DS Business Analytics & Market Intelligence Specialist, Strategy & Commercial Excellence, Orthopedics
Johnson & JohnsonThis position is responsible for generating data-driven insights through both Business Analytics and Market Intelligence to support business strategy decisions at DePuy Synthes. By analyzing the market, competitors, and company performance, and providing insights using advanced analytical methods (Advanced Analytics / AI), the role contributes to business growth and improved strategic decision-making. In Business Analytics, responsibilities include generating business insights through data analysis (Advanced Analytics); planning and advancing AI initiatives, including evaluating use cases and supporting proofs of concept; project-managing analytical engagements and data utilization projects; analyzing KPIs and evaluating business performance; and supporting decision-making through data visualization and storytelling. In Market Intelligence, responsibilities include preparing and analyzing market data and market share reports; analyzing performance by business unit (BU) and producing regular reports; conducting competitor analysis and evaluating the competitive environment; carrying out an Annual Environment Scan; organizing and visualizing market trends using internal and external data, such as NDB and CRM data; and providing market insights and proposing related actions to each BU. The work location is the Tokyo headquarters. Johnson & Johnson has announced plans to separate its Orthopedics business and establish it as an independent company, DePuy Synthes. The separation is expected to be completed within 18–24 months, subject to the satisfaction of the necessary conditions. As a result, upon completion of the separation, the person in this position will be employed by DePuy Synthes and will be subject to DePuy Synthes’ employment framework, programs, policies, and benefits. DePuy Synthes is expected to provide further details at the appropriate time.
Account Executive, Commercial Sales (GRB) *Agency Candidates Only
SalesforceAs the owner of a territory assigned by area, you will develop sales plans and make proposals to new customers, as well as pursue upselling and cross-selling opportunities with existing customers, primarily small and medium-sized businesses and venture companies in and around Tokyo. Your primary contacts will be business leaders, such as executives and company officers, allowing you to engage in highly consultative sales activities. Working in coordination with the Marketing, Inside Sales, and Channel Sales teams, as well as partners, you will drive new customer acquisition and deepen relationships with existing customers in your territory. As a Trusted Advisor, you will propose not only solutions to customers’ challenges but also ways to achieve their future goals and desired state. Because you provide services rather than products, you will not need to spend time on product shipping or delivery and can focus on proposals that contribute to customer success. Most of the people you will make proposals to in this department are at the CEO level, enabling you to develop proposal skills directly related to business management. Since you will be presenting to decision-makers, the period from the start of a sales opportunity to contract signing is short, giving you many opportunities to gain closing experience. Potential future career paths include advancement to Mid Market or General Business.
Front Office Manager, Asst Front Office Manager / フロントオフィスマネージャー, アシスタントマネージャー
Marriott InternationalThe Front Office Manager / Assistant Manager assists in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. The position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. The role supports management of the front desk team by using interpersonal and communication skills to lead, influence, and encourage others; advocating sound financial and business decision-making; demonstrating honesty and integrity; and leading by example. It encourages mutual trust, respect, and cooperation among team members; supervises and manages employees and day-to-day operations; understands employee positions well enough to perform duties in their absence; ensures employee recognition on all shifts; and establishes and maintains open, collaborative relationships with employees. The role monitors and supports progress toward guest services and front desk goals by managing day-to-day operations and ensuring quality, standards, and customer expectations are met. It develops goals and plans to prioritize, organize, and accomplish work; handles complaints, disputes, grievances, and conflicts; strives to improve service performance; collaborates with the Front Office Manager on continual departmental service improvements; communicates clear and consistent Front Office goals; participates in developing and implementing corrective action plans based on comment cards and guest satisfaction results; and emphasizes guest satisfaction and continuous improvement in departmental meetings. The role ensures exceptional customer service by providing services above and beyond to support customer satisfaction and retention; communicating and assisting individuals to understand guest needs; providing guidance, feedback, and coaching; serving as a role model; setting a positive example for guest relations; demonstrating hospitality skills; empowering employees to provide excellent customer service; regularly interacting with customers to obtain feedback on product quality, service levels, and overall satisfaction; providing feedback to employees based on observed service behaviors; and effectively handling guest problems and complaints. The role manages projects and policies by implementing the customer recognition and service program, communicating and ensuring the process, ensuring compliance with Front Office policies, standards, and procedures, and monitoring adherence to credit policies and procedures to reduce bad debts and rebates. Additional responsibilities include providing information to supervisors and co-workers by telephone, in writing, by email, or in person; analyzing information and evaluating results to choose solutions and solve problems; timely communication of relevant information to executives, peers, and subordinates; functioning in place of the Front Office Manager when absent; communicating critical information from pre- and post-convention meetings to Front Office staff; and participating in department meetings.
Officer, Cash and Trade Processing Analyst, Operations
CitibankThe Cash and Trade Proc Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Serve as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensure customer inquiries are answered efficiently and in a timely manner, maintaining compliance with departmental standards. Conduct necessary analyses to address client needs and communicate resolutions to clients. Develop and maintain a client portfolio through regular calls and face-to-face interaction, as needed. Inform clients about problems, including system failures and market issues, and provide regular resolution updates. Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. This position supports Payments products and services by serving as a key point of contact for client service requests, issue resolution, and service delivery activities. The role works closely with clients and internal partners to investigate inquiries, analyze root causes, coordinate resolutions, and identify opportunities to improve operational efficiency and the overall client experience. Provide post-implementation support for Payments products and services, managing client inquiries, service requests, and escalations. Serve as a primary contact for assigned clients and internal stakeholders, ensuring timely investigation and resolution of service-related issues. Conduct analysis of client inquiries and operational issues to identify root causes, recommend solutions, and support process improvements. Partner with Operations, Product, Technology, and other functional teams to coordinate issue resolution and implement sustainable solutions. Communicate service updates, operational incidents, and resolution progress to clients and stakeholders. Support initiatives aimed at reducing recurring inquiries, improving service efficiency, and enhancing the client experience. Build and maintain strong client relationships through proactive engagement, regular service discussions, and ongoing support. Contribute to client satisfaction and continuous improvement initiatives through effective issue management and service delivery. Provide bilingual (Japanese/English) support to clients and internal stakeholders through verbal and written communication channels. Serve as a key contact for Japan-based clients, conducting client calls, meetings, and service discussions in Japanese. Act as a liaison between Japanese-speaking clients and regional/global teams to facilitate effective communication and issue resolution. Conduct regular client visits primarily within the Tokyo metropolitan area, with occasional travel within Japan as business needs require.