Jobs in Tokyo

Externalfinance

Asst Dir-Finance / アシスタントファイナンスディレクター

Marriott International

Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. Candidate Profile Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. OR • Master's degree in Finance and Accounting or related major; no work experience required. Core Work Activities Assists in Conducting Strategic Planning and Decision Making • Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Assists in the creation of the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. • Analyzes financial data and market trends. • Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. • Provides on going analytical support by monitoring the operating department’s actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicating with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy. Managing Projects and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department’s orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conducts performance review process for employees • Participates in hiring activities as appropriate.

EN: BusinessJP: BusinessVisa: Available

Externalsalesother

App Operator (Publisher) Acquisition Sales Manager - Media & Trend Department, Ad & Media Company (A&M)

Business Overview Ad & Media provides advertising and marketing services, including digital advertising, research, and YouTuber-related businesses. Based on Rakuten's assets, we offer a wide range of marketing businesses, such as media services that serve as user touchpoints, comprehensive digital marketing solutions through platforms like Rakuten Marketing/LinkShare, and marketing research services via Rakuten Insight. As part of a core organization within the Rakuten Group, you will have the opportunity to grow personally and professionally, enhancing your career in a dynamic environment. Department Overview This position belongs to the media business within the marketing-related businesses. With the mission of "Enhancing Everyday Life," it operates a media platform that offers daily savings and enjoyment, serving as a touchpoint for Rakuten users. This platform includes point media, news, and lifestyle information, attracting over 10 million users per month. The media business not only manages its own media platforms but also plans, operates, and supports the sales of advertising products that integrate Rakuten Group's media, data, and assets such as points. This position leads the introduction of an SDK that leverages Rakuten Point and Rakuten advertising to increase app usage frequency and revenue for app operators both within and outside the Rakuten Group. This SDK integrates Rakuten Point rewards with ad monetization. It offers app operators an economic model that improves user retention using Japan's No.1 Rakuten Point ecosystem while enabling ad revenue-creating a win-win relationship for users and app operators. Specifically, you will drive new acquisition of target app operators, collaborate with partners （agencies within and outside Rakuten）, and oversee POC design, closing, and post-contract growth support. As a manager candidate for the SaaS external sales team, you will also build the app operator acquisition organization, manage the team, define and execute sales strategy, and maximize organizational outcomes. Position: Why We Hire We are looking for talented individuals who can drive business growth as we expand our operations. Exciting Aspects/Appeal ・Work with a unique asset mix-Japan's No.1 Rakuten Point ecosystem and ad monetization-to help Publishers balance retention and revenue. ・Join a newly launched initiative where you can work with startup-like speed and autonomy within a large enterprise. ・Beyond sales experience alone, gain broad experience in commercialization and organization building if you have the ambition to do so. Position Details Job Overview This position leads the introduction of an SDK solution that combines Rakuten Point and Rakuten Group advertising to help app operators （Publishers） improve user retention and monetization-both within and outside the Rakuten Group-while solving client challenges. Key Responsibilities ・Define and execute app operator （Publisher） acquisition strategy （target design, prioritization, pipeline management）・Propose the SDK, design POCs, close contracts, and support post-launch growth ・Drive joint acquisition with partners （agencies, etc.） and advance deals with internal stakeholders Work Environment SPS Section consists of approximately 40 members, with a sales/BD team of around 15. The SDK business is in launch phase as a new initiative; this role will be core to building the app operator （Publisher） acquisition team. The team consists of both Rakuten new graduate members and mid-career employees from various industries, primarily digital advertising. The ratio of new graduates to mid-career employees is approximately 50:50.

[Innovative Medicine] R&D, Specialist/Manager, Regulatory Strategy & Liaison Group, Regulatory Development, Regulatory Affairs

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. POSITION SUMMARY: Lead Japanese regulatory strategy and target labeling in J-CDT, and share the information to the Global Regulatory Team (GRT) Lead CTD Preparation Team for J-NDA submission Lead Japanese Health Authority (HA) response such as PMDA consultation/ preliminary meeting, MHLW meeting related the development of compound, 30 (14) Day review for J-CTN regarding development plan and submission Negotiate with HAs regarding development compound. PRINCIPAL RESPONSIBILITIES: Input regulatory strategy to J-PT May serve as a regulatory lead at J-PT Participates in GRT to provide inputs on Japanese regulatory strategy and target labeling Refines Japanese regulatory strategy as new data becomes available and re-assesses as necessary Provides input into strategy with respect to clinical study design for local studies. (Provides input into global clinical studies with Japanese requirement if needed) Develops and updates contingency plans for regulatory strategies as they pertain to Japan Provides input on implications for regulatory strategy through participation in J-PT Reviews and provides regulatory input on Japanese Investigator Initiated Proposals as required Within the context of the global strategy, determines timing, appropriate Japanese strategy and content for Japanese HA meetings of development products. Provides input on study design, conduct, and need for any additional studies for Japan Provides regulatory strategic and operational support for products by interacting with project teams, reviewing protocols, maintaining CTNs and NDAs (prepare and submit regulatory submissions, protocol amendments, etc) etc. Write and revise disease-specific Japanese target labels based on attributes from Japanese Target Product Profile (TPP) and linked to the Clinical Development Plan and the Regulatory Strategy for Japan. Labeling Co-lead the Japanese Labeling Working Group in making strategic decisions, including creation of Labeling strategy Reviews labeling to ensure adequate documentation supports the Japanese labeling text Ensure the target label and labeling strategy conforms to the Regulatory Strategy for Japan Responsible for the contribution to development of Japanese labeling strategy and backup strategies for label negotiation for Japan Write and revise Japan target labels during development that are aligned to clinical, commercial and regulatory strategies and in response to evolving data. CTN/NDA Preparation & submission Provide input to and be accountable for the preparation of dossiers for submission to HA (NDA /CTN) Lead the CTD Preparation Team to prepare Common Technical Document (CTD) for Japan Defines, generates and submits appropriate data-driven responses to Japanese HA questions Manages lifecycle management submissions for additional indication etc. / with clinical study for Japan. Provides input to J-CT to define submission plans including timing for new CTN and CTN amendments and HA reporting requirements; CTN submission dossier content, scope and timing Provides input to and reviews submission documents to ensure they accurately answer the questions being posed and are consistent with HA commitment for Japan Support cross-functional team to respond 30 (14) Day review and amendment for J-CTN. Response to HAs Lead strategy for providing responses to PMDA/MHWL questions (ensure alignment with global strategy by collaboration with responsible function for the topic) Ensures that responses to PMDA/MHLW questions are handled in a timely manner and in line with the approved product strategy Lead cross-functional team (CTD Preparation Team) to prepare HA responses. Participates in J-PT/CTD Preparation Team to ensure appropriate and timely responses to HA questions. Provides clarification regarding HA questions and provides input to the strategy for responding to HA questions. Relationship with Global Team Participates in project related GRT meetings by providing Japanese input if required Participates in CDT meeting to provide input on Japanese regulatory strategy if required Communicate with Global Regulatory Leader / APRA Liaison to exchange information Interacts with APRA Liaison to facilitate execution of regulatory strategy (e.g. for co-development with Asia-Pacific countries). Regulatory Advice Supports all regulatory activities associated with the registration and maintenance of new products and line extensions (e.g. additional indications) Provides guidance and support to J-CDT on regulatory issues Exchanges information on Japanese regulation with appropriate person, e.g. GRL, APRA liaison. RA Organizational Management Participates in Regulatory Development Department ext-LT to discuss and manage issues/improvement related to department and RCL work Support RA Professionals REPORTING RELATIONSHIPS: JAPAN Regulatory Affairs: Sr Manager, Japan RA TA Leader / Director, Japan RA TA-Group Leader Global: Global Regulatory Leader EDUCATION, EXPERIENCE & SKILL REQUIREMENTS: Minimum of bachelor’s degree or equivalent in pharmacy or life-science or health-related discipline Minimum of 6 years of overall experience in R&D in pharmaceutical industry (including 2+ years of regulatory experience) or in health authorities OR Masters/PharmD and 4+ years, PhD and 2+ years Leadership and contribution to drug development strategies Experience in HAs interactions Knowledge of regulations in Japan Good verbal and written communications skills in Japanese and business-level English skills Can develop and maintain excellent working relationships, work successfully within a team environment and as an individual contributor. Proactive team player, able to take charge and follow-through. Achievement-oriented with a high degree of flexibility and ability to adapt to a changing regulatory environment. Flexibility to accommodate early morning/evening meetings/ teleconferences with different time zones, especially if there is an important topic related to Japan development plan.

EN: BusinessJP: Business

Externalsalesother

Corporate Sales, Manager : Group Sales Division, Corporate Sales Department (GSD)

Business Overview Rakuten Mobile launched full-fledged services in April 2020 as the fourth mobile network operator (MNO) approved in Japan, the first in 13 years indeed, to provide high-quality mobile communication services at reasonable prices. By October 2024, the number of lines will exceed 8 million and is growing rapidly. Full-scale service provision to corporations also began in January 2023, and as a core business responsible for the future growth of Rakuten Group, the company is making large-scale investments and attracting significant attention both domestically and internationally. (Number of subscriptions.) ・5 million lines _August 2021 ・6 million lines _Dec 2023 ・7 million lines _June 2024 ・8 million lines _October 2024 Department Overview This organization will be the department responsible for providing mobile services to business customers. You will participate in the business as a core member of the business expansion. You will be responsible for account sales and new customer acquisition, especially for key accounts. In addition to mobile lines, you will provide various mobile services to clients to increase customer value and maximize your own revenue by utilizing the various assets of the Rakuten Group. Position: Why We Hire We are looking for personnel to further strengthen our sales force to expand our service offerings and contract line acquisitions for corporate customers. Position Details (Job Description) ■ Sales representative (field sales) This department is responsible for overall corporate sales (field sales) in the mobile communications business. In addition to sales of Rakuten Mobile lines, the Field Sales Representative is responsible for maximizing customer value and company revenues by utilizing corporate services related to all communications infrastructure and IT solutions owned by Rakuten Group. In addition to developing customers in cooperation with Rakuten businesses, such as Rakuten Ichiba shops and Rakuten Travel facilities, the department formulates strategies and conducts sales activities daily for each external business category. There are various sales channels, including direct sales, partners and lead acquisition using the Group's huge ecosystem, and you will fully demonstrate your strategy and planning skills in each sales channel to maximize the number of orders. You will be encouraged to think outside the box and devise sales methods, build sales channels and improve operations. You are also expected to proactively propose improvements to services that you notice during sales activities. You will be able to feel that your suggestions will lead to speedy improvements and maximize customer satisfaction. (Team structure and the type of person we are looking for) We are a small, elite organization. When you hear of sales in the mobile telecommunications business, you may have a strong image of many people deployed and deployed, but we think every day about how to efficiently deliver our services to the customers who need them through our specialty, web marketing. Therefore, we are looking for people who can think and act logically and independently, and who enjoy taking on challenges together. Work Environment Department 350 It is a vibrant organization with a mix of mid-career hires (e.g. from the telecoms and manufacturing industries) and new graduates from the Rakuten Group.

Guest Relations Agent / ゲストリレーションズエージェント

Marriott International

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Office). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bell person, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.

Customer Success Manager, Senior Manager (Technical)

The Customer Success Manager (CSM) leverages deep business, industry, and product knowledge to build partnerships with customers, accelerate business value, and maximize the return on investment in Salesforce. In this role, the CSM orchestrates internal resources based on specific cloud expertise and industry insights, engages in discussions with customers on the same level, and aims to realize customer value in the medium to long term. The ideal Customer Success Manager is someone who possesses both cloud expertise and industry skills to communicate in the customer's language.

EN: BasicJP: Native

Externalsales

[S&M] Room Reservation - Supervisor - Bvlgari Hotel Tokyo

Marriott International

The Room Reservation Supervisor is responsible for overseeing the daily operations of the Reservations Department, ensuring all reservation requests, amendments, and cancellations are handled accurately, efficiently, and with exceptional attention to detail. The role delivers a personalized and seamless reservation experience through professional handling of telephone, email, and other guest communications, reflecting the hotel's luxury service standards. The position manages reservation inquiries, verifies room availability and rates, communicates reservation policies, anticipates guest preferences, and ensures special requests are personalized and effectively coordinated. The Room Reservation Supervisor maximizes room revenue through strategic upselling and relationship-based selling while maintaining the highest levels of guest satisfaction, loyalty, and service excellence in accordance with LQA and Forbes standards. Working closely with Sales & Marketing and operational departments, the role supports revenue generation, quality assurance initiatives, and continuous improvement efforts. The Room Reservation Supervisor also assists the Room Reservation Assistant Manager/Manager with team development, training, and departmental projects while ensuring full compliance with company policies, procedures, and luxury hospitality standards.

EN: BusinessJP: Business

EN: BusinessJP: Not RequiredVisa: Not Available

Externalsales

Sales to New Corporate Clients / Client Support, Rakuten GORA - Business Innovation Department, Golf Business(C&M)

Our Golf Business, part of the Commerce & Marketing Company (like Rakuten Ichiba/Travel), operates "Rakuten GORA," Japan's largest golf course booking site. Our mission is "A Rakuten ID for every golfer." We're diversifying beyond just bookings, expanding both B2C and B2B services. Our goal is to revitalize the golf industry and grow our business, driven by a diverse team of new and experienced professionals. The Business Innovation Department drives innovation by launching new golf-related services. We've released several groundbreaking services, including golf lesson services, golf course revenue management consulting, and swing analysis apps. We continuously improve and expand our services (growing our client base and service offerings) to meet diverse user needs (e.g., fashion, food, cosmetics) and client demands (e.g., sales growth, promotions, data). In this role, you'll engage with external partners to list them on Rakuten GORA. You'll also act as a consultant for existing clients, maximizing lesson service bookings and driving sales growth. No prior golf industry experience is required, we provide comprehensive training. The golf industry is seeing renewed interest, with more young people and women participating, plus a boost from post-COVID outdoor leisure trends. However, it still faces challenges like slow digitalization and labor shortages. Rakuten GORA aims to solve these issues and revitalize the entire industry. As Japan's largest golf booking service, "Rakuten GORA" powerfully supports our clients (golf courses, driving ranges, lesson facilities) in their IT and digital transformation. By helping them boost sales, we aim to make a significant impact on the golf industry. Our Lesson Service, launched in 2022, is in an exciting growth phase. There's immense satisfaction to be found in expanding contracts, ensuring customer success, and driving service improvements and planning. This role offers significant autonomy, covering everything from new client acquisition to post-sales consulting, service enhancement, and strategic planning. We provide clear paths to management and diverse career opportunities tailored to individual strengths.

Technical Support Engineer

Informatica is currently seeking an enthusiastic, motivated individual to join our global team of highly skilled support staff. Our support teams deal with a wide range of Cloud products including Master Data, Data Integration, Data Quality and Data Governance. As a Technical Support Engineer, you will be responsible for providing world-class technical support to Informatica customers, partners, and internal teams. In the role of Technical Support Engineer, you must be able to work and adapt in a fluid, fast-paced environment. You must have strong technical, communication, and collaboration skills and a laser focus on customer success. Your Role Responsibilities? Here's What You'll Do Provide best in class technical support to customers, partners, and internal teams. Managing customer issues and escalations within our Salesforce CRM system Manage the technical support lifecycle all the way to successful resolution by analysing and reproducing problems and managing customer expectations throughout. Work with regional partners on proactive support, enablement, and guidance. Follow up on actions in a timely manner and with attention to detail. Coordinate with other teams to identify, report and speed up resolutions of product defects and anticipate and pre-emptively deflect escalations or at-risk customer situations. Handle customer situations with diplomacy, sensitivity, confidentiality, and discretion.