Jobs in Japan
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
Explore 677 hand-picked jobs in Japan for English speakers across tech, education, marketing, and more.
Vetted companies only. Apply from overseas.
589 open jobs
Citi Japan is seeking a Senior Vice President to lead FX Operations across Japan Markets Operations, taking full ownership of trade settlement, risk control, regulatory compliance, and team leadership within one of the world's most active FX markets. This is a senior operations leadership role - not a trading or front office position - sitting within Citi's global Operations – Transaction Services function and working in close partnership with trading desks, treasury, risk, and technology teams. You will set the operational direction for FX processing in Japan, drive improvements that directly impact settlement quality and efficiency, and ensure the function operates to the highest standards of control and compliance. In addition to leading FX Operations, the role carries senior-level oversight of Large Payments Control, ensuring timely and robust management of significant outgoing payments and contributing to the development of risk reduction strategies for payments and funds movement across teams and regions. This includes a key role in supporting the Payments Governance and Control Framework, participating in global Operating Committee decisions, and acting as part of the Markets Ops LAPC (Large & Amended Payments Control) BAU support team, which handles payments data analysis, identifies and documents payment flows for new or modified products, and ensures robust daily payment disposition processes.
The Technology Management Division (TMD) provides corporate IT, cyber security, and privacy governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening its technology foundation. Within TMD, the Information Security Supervisory Department (ISSD) combines proactive cyber defense with strategic information security, privacy, and data governance to protect the company’s global assets and data. The Information Security & Privacy Governance Department (ISPD) enables and accelerates business growth by establishing, maintaining, and enhancing robust information security, privacy, data, and AI governance frameworks across the Rakuten Group. We ensure Rakuten's global operations are secure, compliant, and innovative by adhering to regulatory requirements, providing comprehensive employee training, strategically managing data assets, and governing AI responsibly. Global Privacy Office (GPO), a division within ISPD, oversees privacy compliance and governance across the entire Rakuten Group. Working in close collaboration with privacy officers at each group company, we manage the frameworks that support Rakuten’s diverse and cutting-edge service offerings. At Rakuten, privacy protection is a critical business foundation that sustains our growth, and as a member of this team, you will have the opportunity to engage in highly impactful and rewarding work. Rakuten Group, Inc. operates a wide variety of services, and they are increasing day by day. Besides, laws and regulations related to privacy are becoming increasingly complex. We are looking for human resources who will be responsible for Rakuten's privacy compliance together with us, with a strong spirit of challenge. Even if you do not have prior experience in privacy protection, we welcome candidates who are eager to persistently tackle unknown tasks. Candidates who are not confident in their English but possess a strong desire to improve their language skills are also encouraged to apply. Response to consultations from the business side regarding the development of privacy-conscious services. Establishment of internal rules to improve the level of privacy protection. Held internal seminars on privacy protection. Advice on responding to customer inquiries about privacy and media coverage. Response to incidents with potential privacy breaches.
Business Overview Ad & Media Company provides advertising and marketing services, including digital advertising, research, and influencer business. Its appeal lies in its ability to offer end-to-end solutions for all aspects of marketing, from upstream strategy formulation to downstream execution such as ad operations, performance measurement, and data analysis. Marketing-related businesses include "Rakuten Marketing / LinkShare," which provides general digital marketing solutions, "Rakuten Data Marketing," which offers marketing solutions utilizing Rakuten's big data, and "Rakuten Insight," which provides marketing research services, among other wide-ranging marketing businesses. This environment allows you to place yourself in an organization that forms the core of Rakuten Group, leading to your personal growth and career advancement. Department Overview In today's world, where people's lifestyles and values are diversifying, the challenges in marketing research are becoming increasingly sophisticated and complex. To address these changes and derive deeper, more fundamental insights, we leverage over 100 million pieces of big data connected through the common ID of the Rakuten Group. Our mission is to provide new value across the entire marketing process for our customers. Within the Rakuten Group, there is growing anticipation for new data businesses that utilize our unique and vast data assets. In December 2024, we will implement an organizational restructuring that integrates Rakuten Insight, Inc., Rakuten Insight Global, Inc., and the Super Mini Job business, establishing a more robust synergy creation system for data utilization. Under this system, we aim to further accelerate the use of AI technology, automate and enhance data analysis, provide real-time insights, and improve the quality of decision-making support. Our goal is to create new value that brings innovation to companies' marketing activities. The Ad & Media Solutions Department provides problem-solving marketing support to a diverse range of clients, including advertising agencies and media companies, by leveraging marketing research, AI technology, and the extensive data assets held by Rakuten. The department is composed of several specialized groups responsible for developing data-driven decision-making products, designing and promoting services such as advertising effectiveness measurement and brand lift studies, building and operating data-related operations, and planning and delivering marketing research for both domestic and international markets. Working in collaboration with these specialized groups, Marketing Research Consultants (Sales) deeply understand clients' marketing challenges and provide optimal solutions. This department offers the opportunity to engage in proposals and solutions for complex and advanced issues that go beyond traditional marketing research. Position: Why We Hire In recent years, the importance of data utilization in business has increased dramatically, and data-driven decision-making is now required in all aspects of corporate activities. In this environment, we aim to contribute to our clients' business growth and lead Rakuten Insight's data business by delivering innovative products that leverage the vast and diverse data assets held by the Rakuten Group, going beyond traditional data processing and analysis. We play a crucial role in leading the delivery of data products, ensuring their quality, stability, and scalability. By leveraging our advanced expertise in data processing and utilization, we meet the expectations of both internal and external clients through the rapid and reliable delivery of products. We are looking for team members who can maximize the value of our products by deeply understanding business challenges and integrating data with technology, not just implementing and delivering technology. We seek individuals who are eager to create new value in various areas, including data engineering, BI development, technical project management, operational design, and product co-creation. Position Details We are seeking Data Engineers/Data Analysts for our Data Solutions business. You will play a crucial role in supporting decision-making through data utilization projects commissioned by internal and external Rakuten clients. This includes organizing data specifications, extracting and aggregating data, building BI tools, and creating analytical reports. Additionally, you will have the opportunity to engage in a wide range of tasks, including product development utilizing the extensive data assets held by the Rakuten Group. Responsibilities Utilize the extensive data assets within the Rakuten Group to support decision-making and new business development for both internal and external clients. Extract and aggregate data using SQL. Propose and build BI tools. Create analytical reports using BI tools. Job Satisfaction You will have the opportunity to design and execute value creation processes by leveraging Rakuten's unique and extensive data assets. Additionally, you will be involved in decision-making across various industries, including major business companies, advertising agencies, and consulting firms. Work Environment Currently, our team consists of 7 members, each leveraging their expertise and skills in areas such as data processing and BI development. Our clients include various Rakuten Group businesses, external business companies such as manufacturers, and advertising agencies. After joining our team, you will have access to a wide range of career paths to help you build and grow your career from a long-term perspective. Data Processing Expert: You can deepen your expertise and grow into a "Data Product Specialist" who leads the entire process from product design to delivery and operational improvement, becoming a trusted resource both internally and externally. Co-Creator of Data Products: This career path allows you to leverage your technical expertise while understanding business challenges and needs, leading the planning and development of new products as a "Product Co-Creator." As a bridge between business and technology, you will enhance your stakeholder coordination and project management skills, directly contributing to maximizing business value through data utilization. The majority of our team members joined Rakuten Insight as mid-career hires. Many initially built their careers as Marketing Researchers or Directors responsible for collecting survey data and then transitioned to Data Engineer/Data Analyst roles to broaden their career horizons. Additionally, we have team members who gained experience in BI development and data analysis at companies engaged in data business and were attracted to the extensive data assets held by the Rakuten Group.
Business Overview Rakuten Insight is a research company within the Rakuten Group, receiving a variety of work from not only Rakuten Group clients but also external business companies, agencies, and research firms. Our mission is to solve client problems by utilizing asking data collected from one of the largest single panels in the industry and various big data from within the Rakuten Group. Department Overview This is a dynamic, cutting-edge department in the research business that leads the planning, development, and operation of new AI-based products. For example, the "AI Chat Interview" has received high praise from clients since its release, leading to the development of aggressive marketing and promotional initiatives with the aim of making it one of the pillars of Rakuten Insight's overall future business. We go beyond research and explore a wide range of possibilities, including promotion, to plan and implement new solutions that use AI to solve corporate marketing challenges. Position: Why We Hire We are seeking to add members who can contribute immediately to our business expansion, including the development and strengthening of AI-based products and SaaS businesses. We are seeking a candidate who can work in a venture-like environment within a large company like Rakuten, where they can collaborate to develop new businesses and potentially lead the team as a leader/manager. Position Details Working with the sales team, you will lead AI utilization proposal activities to clients. You will also hold weekly discussions with the tech team on development and planning topics, working closely with a team of approximately 15 people to advance projects in an agile manner. Major Duties 1. Collaborate with sales members to deeply understand clients' business and marketing challenges and uncover their essential needs. 2. Plan and promote AI utilization strategies to solve these challenges and create new value. 3. Propose in-house AI products and solutions based on the strategy and drive results. 4. Promote business improvements and create systems to expand sales and generate profits. 5. Collaborate with the operations team to ensure smooth project progress. Working Environment - The business and tech teams collaborate seamlessly, working as one team every day. - You'll experience the PDCA cycle from the planning stage of a new product through to development, launch, and improvement, giving you a sense of both speed and accomplishment. - We work in an agile manner, allowing us to respond quickly to changing market and customer needs. Through daily communication, ideas are quickly brought to life and the whole team can celebrate success together.
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Rakuten's Advertising & Media Company provides a wide range of advertising and marketing services, including digital advertising, research, and influencer business. Our strength lies in our ability to provide end-to-end solutions, from marketing strategy planning to execution, effectiveness measurement, and data analysis. Specifically, we solve customers' marketing challenges through the following businesses: Rakuten Marketing / LinkShare: Provides comprehensive digital marketing solutions. Rakuten Data Marketing: Provides marketing solutions leveraging Rakuten's big data. Rakuten Insight: Provides marketing research services. This is an environment where you can grow and advance your career by being part of an organization that forms the core of the Rakuten Group. Rakuten Insight, Inc. provides marketing research to clients both within and outside the Rakuten Group. By combining Rakuten Group's vast data assets with AI technology, we deepen our understanding of consumers through "research x data x AI" and help solve our clients' business challenges. We are creating new standards in the industry through the development and provision of research products incorporating AI. The Integrated Solutions Group Field Team plans and manages offline surveys, primarily CLT (Central Location Test) and HUT (Home Use Test). We capture the real-life experience value of consumers that cannot be captured through online surveys, supporting research projects in a variety of industries, including food, daily necessities, and cosmetics. In recent years, demand for offline surveys, primarily CLT and HUT, has increased again. With the increase in projects, there is an urgent need for project management personnel who can oversee the entire survey process, manage progress, quality, and costs. You will have the opportunity to take on the challenge of managing the progress, quality, and costs of offline surveys (CLT/HUT), which are experiencing a resurgence in demand, and drive business growth as a PM. With a solid understanding of the field, you will be able to proactively drive projects, taking on a wide range of roles from progress, quality, and cost management to business improvement. Using your project management skills as a core skill, you can also transition into a future career as a team manager, offline research supervisor, research design, or sales promotion. You will be responsible for project management, collaborating with a variety of stakeholders, including sales, researchers, field survey staff, and external partners, to smoothly advance fieldwork research projects, primarily CLT and HUT. With an understanding of field operations, you will lead the entire project while maintaining a bird's-eye view of progress, quality, and costs. Major Duties include scheduling and progress management for fieldwork research projects, primarily CLT/HUT, organizing and coordinating requirements with sales, researchers, and clients, directing survey staff, following up on progress, and addressing issues and problems, quality assurance, cost/profit management, billing/order-related tasks, improving workflow and promoting standardization of fieldwork operations, and English support for some projects within the Rakuten Group and for overseas clients. Specific Project Examples include CLT/HUT survey projects for food, daily necessities, and cosmetics manufacturers, and product and service support for Rakuten Group services and overseas manufacturers Fieldwork research project for service evaluation. The organization consists of approximately 200 employees in Rakuten Insight, Inc. and 9 employees in the Integrated Solutions Group. The team is comprised of members with research experience at research companies and project management experience, as well as experience working with multiple stakeholders in sales, production, and event management. After joining the company, you will be responsible for project management while deepening your understanding of fieldwork research. After joining, you will play a central role in project progress management and quality and cost control. There are also cases where you will expand your role to team leadership, management positions, or related areas such as survey design and sales promotion.
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Rakuten's Advertising & Media Company provides a wide range of advertising and marketing services, including digital advertising, research, and influencer business. Our strength lies in our ability to provide end-to-end solutions, from marketing strategy planning to execution, effectiveness measurement, and data analysis. Specifically, we solve customers' marketing challenges through the following businesses: Rakuten Marketing / LinkShare: Provides comprehensive digital marketing solutions. Rakuten Data Marketing: Provides marketing solutions leveraging Rakuten's big data. Rakuten Insight: Provides marketing research services. This is an environment where you can grow and advance your career by being part of an organization that forms the core of the Rakuten Group. Rakuten Insight is a company that provides marketing research to customers both inside and outside the Rakuten Group. By combining the Rakuten Group's vast data assets with AI technology, we deepen consumer understanding through "Research × Data × AI" and contribute to solving customers' business challenges. Through the development and provision of research products incorporating AI, we are creating new industry standards. With the increasing complexity and acceleration of marketing and the rapid penetration of AI, the research industry is entering a period of major transformation. We view this change as an opportunity and are strengthening the following initiatives by leveraging Rakuten's data and AI knowledge: Expanding data-driven business beyond the framework of traditional research. Developing and providing research products incorporating AI. We are seeking individuals with the passion to create next-generation research together, while providing high-quality research as researchers, with "research knowledge and skills" at the core to accurately identify and solve customers' marketing challenges. We welcome those with limited experience as marketing researchers or even those with no experience. If you have the desire to solve customers' marketing challenges as a researcher, please apply. Rakuten Insight is an environment where you can steadily grow as a marketing researcher even from scratch. After joining, you will start with basic research skills and tool training, and through OJT-style mentoring, you will work on actual projects with senior researchers and acquire practical skills. After growing as a researcher, you can draw diverse career paths by combining research, data, and AI. Opportunities to work with diverse customers and projects: A wide range of clients including business companies such as manufacturers, advertising agencies, and media companies. Diverse businesses within the Rakuten Group, such as Rakuten Ichiba, Rakuten Mobile, and Rakuten Travel. Speed that encourages challenge and growth: Rapidly promoting service improvements and product development. Abundant opportunities for researchers themselves to be involved in planning proposals and creating new services. Challenges in next-generation research through AI and data utilization: Expanding AI utilization promoted by the Rakuten Group to research and data business. Opportunities to experience cutting-edge technologies such as report creation support and analysis automation using generative AI. Diverse career paths and growth options: Enhancing research expertise and working as a senior researcher. Expanding into new model development using AI and data specialist areas. Career development as a marketing manager in other Rakuten Group businesses is also possible. Our areas of activity are broadly divided into three domains: corporate clients (such as manufacturers), The main areas of activity are "business company area (manufacturers, etc.)", "advertising agency/media area", and "each business of the Rakuten Group (Rakuten Ichiba, Rakuten Mobile, Rakuten Travel, etc.)". In each area, sales and researchers form teams and contribute to solving customer issues by leveraging research and data utilization knowledge, centered on internet research. Main Responsibilities: Research planning and proposals: Collaborating with sales to plan and propose optimal research based on customer issue hearings. Research operations: A series of tasks from questionnaire creation, tabulation/analysis, report creation, to presentations. Since survey screen creation and data collection are handled by separate specialized departments, researchers can focus on planning and analysis. AI and data utilization promotion: Analysis support using AI, report creation, operational efficiency improvement (report creation using generative AI, analysis automation, etc.). Challenges in next-generation research combining internal and external data (purchasing, behavior, EC data, etc.) with asking data. Sample Projects: Collaboration with beverage manufacturers: We propose effective research for a wide range of marketing challenges and provide actionable insights while communicating closely with clients. Our strengths include having a large number of survey monitors and being able to make proposals incorporating products using AI. Collaboration with advertising agencies: There is an increasing need for advertising effectiveness measurement using advertising contact logs. There are many opportunities to experience cutting-edge advertising technology, and it is stimulating work to have discussions with clients beyond the framework of research. Collaboration with Rakuten Group businesses: We support decision-making as research professionals while working alongside marketing managers of each business within the Rakuten Group. Organization Structure: Number of researchers: Approximately 50. Age range: 30s to 40s are the main demographic (many members with extensive experience as researchers). New graduate/mid-career ratio: 10% new graduates, 90% mid-career. At Rakuten Insight, mid-career hires from diverse industries and occupations are active. In addition to those with research experience, many members who have newly challenged research from business companies or other departments within the group are also present. Backgrounds of Mid-Career Hires: Sales and researchers at research companies. Research managers, brand managers, and marketers at business companies such as manufacturers. Members who have transferred or transitioned to researchers from other Rakuten Group businesses. Career Path Examples of Active Mid-Career Hires: Enhancing skills as a researcher within Rakuten Insight and working as a senior researcher. Transferring to a group within Rakuten Insight that handles big data and expanding expertise in the data area. Concurrently working in the AI product development group within Rakuten Insight and participating in the development of new services combining research × AI. Developing a career as a marketing manager in other Rakuten Group businesses.
Spa Specialists support key spa operations and help create a memorable guest experience. They promote spa services and retail products, manage reservations, answer guest questions, check in guests, and handle payments. They must follow safety standards, company policies, and maintain a professional appearance. The role requires physical activity, such as standing or walking for long periods and lifting up to 10 lbs (25 lbs with assistance). Safety & Security: Follow safety guidelines, use proper equipment, report accidents, and follow emergency procedures. Policies & Procedures: Protect guest privacy, maintain professional appearance, and follow all company rules. Guest Relations: Greet guests warmly, understand their needs, assist with questions, and provide excellent service. Scheduling & Check-In: Manage spa reservations, confirm appointments, check in guests, update schedules, and explain spa facilities. Communication: Answer phones politely, use professional language, and communicate discreetly. Working with Others: Support coworkers and maintain positive teamwork. Quality Assurance: Meet brand standards. Physical Tasks: Stand, walk, lift items, and move safely through different surfaces. Closing Duties: Clean and organize work areas and complete checklists. Cash Handling: Process payments accurately, follow audit procedures, manage cash banks, and maintain cashier station. Steps of Service: Ensure guest satisfaction, answer service questions, and coordinate wait times and product availability. Promoting Services: Promote and sell spa services and retail products, recording guest preferences when needed.